Lapels

michael howard 

on Google

5 months ago

Very disappointed with my experience at Lapels Cleaners. They clearly advertise both online and outside the store that they offer alterations. I went in specifically for that service, and the woman at the counter told me they don’t do alterations. It’s frustrating to see a business promote services in several places and then refuse them in person, especially with poor customer service. I wouldn’t recommend based on this experience. 

Sharon Fleming 

on Google

2 years ago

My experience was unfortunate. I repeatedly told the girl who waited on me that my dress was brand new, did not need to be dry cleaned, and should only be steamed. When I received the dress, rhinestones were either loose or totally missing from the dress. When I registered this information in person and showed pictures to the clerk at the Walton Way Extension location, he basically told me that my original request for treatment of the dress had not been entered into the computer correctly, and while that was clearly the faul... read more

Anastasia Petrunina 

on Google

3 months ago

Unfortunately my worst experience with dry cleaners in my entire life. I brought in a wool jacket which just needed a dry clean but ended up receiving a jacket with 4 (!!) sticky stains on it and color fade. Tiffany (the owner) refused to process a refund. Just terrible. 

Powerful Lawrence 

on Google

8 months ago

Ms. Kimberly Has Excellent Customer Service Skills. As A First Time Customer I Felt Welcomed To All Services That LAPEL Provides. The Quick Turn Around Is Important In My Line Of Business. LAPEL Is A Dry Cleaner Veterans Need. Pepper Hawkins-Lawrence 

Shirley B 

on Google

2 years ago

Great quality cleaning and customer service. Zac is a wonderful person with awesome conversation and professional experience. Thank you. This is now my go-to company for dry cleaning.