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150 Summer Street, Kingston, MA, 02364, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Damaged a new expensive suit, gorging/melting/scratching front buttons to the point where on is completely distorted. Also puting a snap in my pants. Owner chalks it up to “wear and tear”, again new suit. No, you have an issue with way you are treating clothes. Just look at other reviews…Due to this unaccountability it is clear no action will be taken to prevent re-occurrence which forces me to take my business to someone whom will treat my items with care.
Business response:
Thank you for providing your feedback and letting us know about this issue, Todd. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (781) 936-2962 and we'd be happy to help you out.
Lapels has a 4.7 star rating with 201 reviews.
Lapels is closed now. It will open tomorrow at 7:00 a.m.