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Lapels
- Dry Cleaning
- Kingston, MA
About this business
Lapels Cleaners is your trusted local source for eco-friendly dry cleaning, using the GreenEarth Cleaning process to ensure the safest care for your clothes, the community, and the environment. We provide a complete range of services, including professional alterations and expert care for all your garment needs. Visit us to learn more about our services and experience the Lapels difference today.
Location details
150 Summer Street, Kingston, MA, 02364, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Been using the Kingston, MA Lapels for quite some time and they have become incredibly rough with the clothes. Buttons are constantly being damaged on collars and if you forget to undo a button before sending it in, consider it gone! Today I put my suit on only to notice a snag in the pants and both front buttons melted! Like seriously this is how you treat an expensive suit? And no one notices that hey we melted this guys buttons off his jacket? Still awaiting manager response…
I sent in my $3,000 wedding gown that came back to me in an all around white and taped up box. When opened, my dress was destroyed with tears, missing a button and the only slight stains remained that I needed cleaned in the first place. I paid $200 to have my dress destroyed, bunched and crinkled up in a box, with zero stain removal. Shown in the first 3 photos are the dress upon opening it from lapels after the 1st visit to be cleaned. I immediately brought the dress back and requested to speak to a manager when I was han... read more
It's the first time I've used the mending service at Lapels. I bought a pair of work pants that were 4 inches too long and wanted them trimmed. I was impressed with the quality of hemming, as it was just as if they bought off the rack. I will definitely use their service again as needed. Very professional.
DESTROYED a $3,000 designer gown leaving it like this after I asked them to re-clean, they instead decided to cut the stains off completely. Absolutely terrible management and employees. Paid $200 for this..
Good price but inconsistent quality of service. Been going here for a couple years. Most of my orders were fine. However, I will be taking my business elsewhere as the service has become inconsistent. More than once I asked for alterations that weren’t made. Multiple shirts in multiple orders including my last two cleanings had pressed in wrinkles up the middle of the shirt. I asked for a refund on my last order and was declined. To be fair, they offered a credit to make it right and said they would redo the order. Howeve... read more
Frequently asked questions about Lapels
How is Lapels rated?
Lapels has a 5 star rating with 168 reviews.
When is Lapels open?
Lapels is open now. It will close at 7:00 p.m.