Lapels Cleaners Charlotte NC Yorkmont

Janice Chuang 

on Google

2 months ago

This is review about the tailoring services. This is very close to where I lived and the reviews on the tailor seemed okay but now I realized I made a huge mistake going to a cleaner/tailor store. Will be finding a professional tailor next time. Ive recently moved to CLT and needed a new tailor, I’ve worked with many tailors in different cities and states before and most my clothing is tailored so I feel like I am well versed in the expectation. When I went to pick up my items, I wanted to try it on and make sure the tailo... read more

Keitha McKenzie 

on Google

a month ago

I've really tried to support this cleaners since the change in ownership a couple of years ago, but it's just not working out. On my recent visit to pick up clothes, I noticed makeup still on the sleeve of a sweater. I pointed it out to the owner, and she told me it probably wouldn't come out. I asked her to at least try. She took the sweater off the hanger, sprayed a chemical on it, and—just like that—it was clean. I then checked the rest of my items and found another sweater that looked like it hadn't been cleaned at all.... read more

April Burriss 

on Google

4 months ago

I’ve searched so many places to get alterations done in Charlotte! I’ve been disappointed over and over with the quality of work done on my work uniforms. Lapels Has done the ABSOLUTE best work on my Uniform Alterations, and has dry cleaned my clothing, quickly and efficiently. The staff is friendly and helpful! Alkah and the other lady who always greets me at the register, and always practices Spanish with me, have great customer service. I AM A CUSTOMER FOR LIFE!!!! 

Kellin R. Jimenez 

on Google

4 weeks ago

Anything you do, stay as far away from this place as you can. I dropped some pieces of uniform for work and the lady took the measurements and did do the job as expected, I came back and her response to me was, who is going to pay for this? We cannot re-do it, I said ok and walked out. There’s poor customer service and then this place. You’ve been warned, stay far away. 

Mike Yuros 

on Google

2 months ago

I called in advance and was told -5$ for a coat dry cleaning. Upon arrival she said 30$. This is bad business practice. I’m taking my business to another place. Responding to your response: I had two jackets and I never said “light Jacket” When I called you said 15$. I was not screaming. I just explained to you that 30$ is too much and it’s not “around 15” as you said. I dropped it off at another place for 18$. Do not lie about me screaming. This is very low to respond to reviews this way.