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Las Mercedes Medical Centers is a key contributor to senior healthcare. We are composed of a passionate team of professionals who consider the health and well-being of our patients as our number one priority. Founded in 1971, we are leaders in healthcare innovation. Years of experience in managing hospitals and national health care programs come together to provide our community with high-quality services. We have 12 strategically located medical centers to cover the Miami-Dade and Broward counties. Thank you for your trust.... read more
11701 SW 147th Ave, 16, Miami, FL, 33196, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
In the West Kendall clinic everyone from the greeters to the receptionists to the therapists, medical, dental, optometrist staff and the administrator are very attentive to the patient’s needs, very professional and humane. I also had a pleasant experience at the Westchester clinic once or twice that I have been there. My only issue is the AI answering system. If you have an urgent matter or emergency you cannot contact anyone right away. You have to wait for a callback. This is not good for a medical establishment.
Excellent clinic they do a lot of improvement…nice staff from door entrance all way to the end of your appointment …I will recommend any one to ask about the service…I am very happy to be a member of Las Mercedes…
The administrator needs to contact us when we leave her messages. They always say that she is in a meeting and she says that she will call back and she never calls back. But when I go to the clinic she is always walking around. Not really good for someone that has been there such a short time. I had the same issue at the last Clinic. Seems like Cuban owned clinics and their staff aren't trained properly. Seems like that's the only choices we have here in Miami. And they definitely need more English-speaking people working th... read more
It is simply impossible to talk to a real person. The AI agent will keep you in an infinite loop if you really need to have a real person on the phone.
Las Mercedes has the best customer assistance. Every person that works at the Clinic gives 100%. Iam so glad to be a member of Las Mercedes Medical Center
Las Mercedes Medical Centers - West Kendall has a 4.9 star rating with 70 reviews.
Las Mercedes Medical Centers - West Kendall is closed now. It will open tomorrow at 8:00 a.m.