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LBS Financial Credit Union
- Credit Unions
- Long Beach, CA
About this business
Location details
6457 Pacific Coast Hwy, Long Beach, CA, 90803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
My experience as a member of LBS Credit Union has been nothing short of extremely amazing and truly helpful. From the very beginning, I felt welcomed and valued--not just as a customer, but as a part of a supportive financial community. The staff at LBS Financial Credit Union Richard Flores - manager, Helen, Cody, Juan, Andrew, Nadia, Dani, Jonathan, have consistently gone above and beyond to assist me with my banking needs. Whether it was setting up my account, applying for a loan, or simply answering questions, they were a... read more
Business response:
It has been our pleasure to serve you since 2018, Sylvia! Your recommendation regarding our Marina Branch team and app is greatly appreciated.
My experience with LBS Financial Credit Union was a mixed bag. On one hand, the in-person customer service is fantastic. The staff at the physical branch were always helpful and a pleasure to deal with, which made any visit a positive experience. It's a real highlight and a testament to their staff. However, the quality of the mobile app and digital banking services is a huge disappointment. Using the app to make a simple payment or handle other routine banking tasks was consistently a frustrating and clunky process. In tod... read more
Business response:
Hi Monica, thank you for taking the time to share your feedback about our Long Beach Marina branch and app. We’re glad you had such great experiences in person with our staff, but we’re sorry to hear you encountered some problems with our app. We truly value your input and want to make sure we’re addressing any challenges you may have experienced. We don’t often receive feedback like this about our highly rated app, as our mobile app ratings on Google Play is 4.8 and 4.9 on iTunes app store, so if you don’t mind taking a lit... read more
Nadia provided me great service at the teller line. She's amazing, every time I go in she greets me with a smile and helps me quickly. Randy answered all of my account questions, make sure you ask for him if you have any account or loan questions!
Business response:
Thank you for your kind words, Michael! We're glad to hear that you've had a smooth and efficient experience with us.
Luv the the service and I recommend the Marina branch excellent customer service and staff.
Business response:
Thank you Dale for the 5-Star review and for your Membership!
Service is amazing ! I'm always greeted & helped by friendly staff. I will keep coming to the Marina Branch.
Business response:
We appreciate your feedback and review, Bella! Thank you for your Membership.
This location has a friendly and helpful staff, great service, and always ensures a smooth and efficient experience!
Business response:
Thank you for your kind words, Michael! We're glad to hear that you've had a smooth and efficient experience with us.
Frequently asked questions about LBS Financial Credit Union
How is LBS Financial Credit Union rated?
LBS Financial Credit Union has a 4.9 star rating with 53 reviews.
When is LBS Financial Credit Union open?
LBS Financial Credit Union is closed now. It will open at 9:30 a.m.