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Lexus of Dayton - Service
- Auto Repair
- Centerville, OH
About this business
Location details
8111 Yankee St, Centerville, OH, 45458, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The AI system that scheduled my appointment had the reception porter confused (rightfully so) and my vehicle took quite a bit longer than I expected, (close to 3 hours for oil change and tire rotation) however I received individual attention on my vehicle from my advisor, Ed Hardy, who was very courteous and respectful. I have been a sales manager for 15 years in the auto industry and can identify a good employee, almost immediately. Ed is an asset to L.O.D. The lounge area was very nice. The saltwater aquarium is a nice to... read more
My service leader was Ed/Edward and he was amazing. Now, I asked for a loaner vehicle and none were avaliable, but the service and lobby area were so wonderful that I didn't even care. Ed and staff were so kind, and he explained everything to me, as this was my very first experience with Lexus Care service. I definitely see why Lexus is #1!
Everything was great the concierge service was great the gentlemen who picked up our RX350h and delivered were fantastic. The service and the notification of the service was great. I really hate to complain because everything at Lexus of Dayton has been amazing but this scratch was not there when they picked up our vehicle.
The video assisted explanation of what is wrong about your car was very helpful. We were able to make informed decision on the issues. The receptionist was very nice. He gave us a coupon worth 150 dollars and gave us a lot of personal advice as to what he would have done if he was the owner of the car. Our experience was excellent.
Great experience with the Lexus of Dayton service department today! Bob was super friendly and informative. It was easy to schedule my appointment online and the wait time was very reasonable. Enjoyed the free drinks and snacks in the waiting area. Great experience!
Frequently asked questions about Lexus of Dayton - Service
How is Lexus of Dayton - Service rated?
Lexus of Dayton - Service has a 4.8 star rating with 923 reviews.
When is Lexus of Dayton - Service open?
Lexus of Dayton - Service is closed now. It will open on Monday at 9:00 a.m.