Life Storage - Newport News

Barry 

on Sparefoot

6 years ago

Very clean, fabulous staff and easy to find and priced right! We were in need of a storage unit and went online to search. Loved the reviews on this place and it did not disappoint. The reservation process was simple and the check in was quick and easy and very pleasant! Staff was super helpful and friendly. 

Carol Ann Drozdowski 

on Sparefoot

6 years ago

Great experience! Needed to put my belongings in storage quickly because of a death in my family. Gina at facility 052 was fantastically helpful. She answered all my questions and had info I did not even think to ask. Perfect experience!!! Gina is a treasure. 

goretty 

on Sparefoot

6 years ago

Overall experience.. When I contacted sparefoot I was told this location had gate access 24/7, when I got to the storage location I was told there was a monthly fee to have 24/7 gate access. Gina was extremely helpful in getting me all the information I needed for their other location that had free 24/7 access but ultimately the deal I was getting at her location was worth staying there. Had she not been so kind and helpful I might have gone to a different location or storage company altogether, but her customer service is w... read more

Sonia 

on Sparefoot

7 years ago

Very friendly and helpful Made me feel very welcome thank you I appreciate everything 

rebecca 

on Sparefoot

7 years ago

Fantastic Service!! Staff was friendly and helpful. They drove me out to the unit to look at it, were very knowledgeable and had a free truck rental. 

Andru 

on Sparefoot

8 years ago

Easy transition This was my 1st time using Uncle Bob's storage and customer service (Jeffrey) is outstanding! I rented a storage unit and received a moving truck for free to use. They offer renters insurance for your unit and locks. Though, used my own renter's insurance and brought my own lock. I will always use Uncle Bobs for now own. This place is awesome! 

Julia Crews 

on Sparefoot

10 years ago

Got evicted and homeless with 4 kids...Uncle Bob's was great to my family.. Overall everyone was pleasant and made my move much easier...We lost our apartment and the price was great the use of a truck was so helpful...been telling everyone about Uncle Bob's.... 

Crystal 

on Sparefoot

11 years ago

Boxes are stupid expensive and I wish you were open just a little later but those are fine. The most annoying thing was, I wasn't told there was a rental insurance when quoted the price. We have renters insurance but haven't been able to get it printed since we are moving so had to pay that. It's not much but because I wasn't told, I am paying renters and you guys rental insurance so a little irritated. Otherwise, nice size space for the price, clean and easy to get into. Overall pleased!