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LifeStance Therapists & Psychiatrists
- Counseling & Mental Health
- St. Clair Shores, MI
About this business
Location details
24715 Little Mack, Suite 200, St. Clair Shores, MI, 48080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have mixed feelings about this SCS location. My psychiatry appointments are always only 30 min & she only remembers half of what I tell her each session. Constantly feel rushed & interrupted. Been seeing her for over 8 months now. Recently, I had paperwork for her to fill out & fax over but there was no receptionist to fax it so I had to wait several days (when I had time) to drive 30 min to hope someone has there to fax it because I couldn't get ahold of anyone over the phone! On top of that, I just now find out that my d... read more
I scheduled an appointment at this company to work through a stressful issue I was having. The appointment was schedule with Dr Brian Nassar and I took time off work to attend. When my appointment time came I tried to call in but got rerouted through phone menus with no ability to speak with anyone. When I finally did, I was told my appointment was automatically canceled by the system because apparently I needed to have a credit card on file even though I have no copay and would owe nothing out of pocket for this appointment... read more
Dr. Johnson is great! She is always on time and very efficient whether I see her in the office or through telehealth. She orders my prescription refills at the end of the appointment.
They used to be good. I had to drop to 1 star because the only good thing they had going for them was the amazing therapist and psychiatrist they USED to have working there. My therapist passed away, and they never put me with anyone else putting my mental health at risk. So not only was I grieving, but I had to go through it alone, along with deal with very serious mental health conditions. Then I called my nurse practitioner at my scheduled appointment time, and she completely forgot our previous conversation and left me w... read more
Billing is unclear. I payed part of the balance reflected on 1st and only billing statement right before my 2nd meeting with my psychiatrist. Afterwards my balance jumped up an unexpected amount with NO additional billing statement. Checked on the patient portal 2 weeks after and could only my first statement. Also, there’s no payment listed in the payment history portal (even though I was definitely charged)… Fast forward to today, I was automatically charged my updated balance. Still NO statement listed and NOTHING shown ... read more
Frequently asked questions about LifeStance Therapists & Psychiatrists
How is LifeStance Therapists & Psychiatrists rated?
LifeStance Therapists & Psychiatrists has a 4.2 star rating with 283 reviews.
When is LifeStance Therapists & Psychiatrists open?
LifeStance Therapists & Psychiatrists is closed now. It will open at 8:30 a.m.