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LifeStance Therapists & Psychiatrists
- Counseling & Mental Health
- Houston, TX
About this business
Location details
19500 Texas State Highway 249, Suite 120, Houston, TX, 77070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would give them 0 if possible. I called to get my medical records, and they said that the facility does not have any access to medical records. Patient portal does not have medical records, only useless information. I asked if I can get a printed copy from a doctor, to which they said doctor's don't have access to my medical records. They recommended me to contact the DataVant. I tried online to get medical record, however, datavant didn't send me authorization form. I called DataVant, and they said that I need to get auth... read more
The front desk staff are unfriendly and unhelpful. When I called for help logging into the patient portal, they didn’t know what to do or who to contact. I still can’t access it two weeks later. I asked if she would give my therapist a message and she said no I would have to log in the portal to ask. I was like well… how can I do that if I can’t log in?? The website has no contact info, and no one could guide me. My first appointment was good but at my 2nd appointment, the psychiatrist seemed unprepared and rushed. She sugg... read more
What a great experience. Went in on a Saturday afternoon. The Doctor and the Nurse was just awesome. Thank you taking care of me. And thank you for the follow up call Sunday morning
Horrific billing practices and disorganized. Told I would have a $150 cancellation fee waived and then was forced to pay it to get the link for my telepath appointment. When calling their billing department they left me on hold for 30 minutes. They are disorganized and didn’t communicate with my nurse practitioner about my referrals and then barraged my phone with several texts that I had to call to place my referrals. These guys just want your money and don’t care about you.
The office staff at Lifestance is unacceptable. They scheduled an appointment with me on a holiday and when I showed up, I learned they were closed. Annoying, but fine. Then I see I've been charged a no-show fee for this appointment! When I reached out to them, they told me the charge would be removed, yet for months afterward I was receiving statements saying I still owed the fee. I reached out multiple times after this and never got a response. Now I've received notice that this charge has been sent to collections!! Unbeli... read more
Frequently asked questions about LifeStance Therapists & Psychiatrists
How is LifeStance Therapists & Psychiatrists rated?
LifeStance Therapists & Psychiatrists has a 4.3 star rating with 229 reviews.
When is LifeStance Therapists & Psychiatrists open?
LifeStance Therapists & Psychiatrists is closed now. It will open on Monday at 9:00 a.m.