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LifeStance Therapists & Psychiatrists
- Counseling & Mental Health
- Houston, TX
About this business
Location details
19500 Texas State Highway 249, Suite 120, Houston, TX, 77070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give negative stars, I would. The lack of professionalism and competence here is shocking, especially for a mental health practice. As a new patient, this was my first impression. I waited over 15 minutes for Monica Jackson to join our Zoom appointment and she never did, yet the appointment was later marked as a no show on my end. When I called, it took 10 minutes just to get past the AI and reach someone. Miles spoke to me for less than a minute before transferring me to billing. I waited another 10 minutes, hung... read more
I would give them 0 if possible. I called to get my medical records, and they said that the facility does not have any access to medical records. Patient portal does not have medical records, only useless information. I asked if I can get a printed copy from a doctor, to which they said doctor's don't have access to my medical records. They recommended me to contact the DataVant. I tried online to get medical record, however, datavant didn't send me authorization form. I called DataVant, and they said that I need to get auth... read more
I would give zero stars if possible. Please avoid Lifestance at all costs. They will slip in extra charges with no explanation. There is no communication between any of the departments. Scheduling an appointment or having any questions answered is a nightmare. You will be on the phone for hours and never receive a response after being hung up on. It is impossible to schedule, reschedule, or cancel appointments and you will be charged for their negligence. Save you money, time, and health. DO NOT CHOOSE LIFESTANCE
What a great experience. Went in on a Saturday afternoon. The Doctor and the Nurse was just awesome. Thank you taking care of me. And thank you for the follow up call Sunday morning
The front desk staff are unfriendly and unhelpful. When I called for help logging into the patient portal, they didn’t know what to do or who to contact. I still can’t access it two weeks later. I asked if she would give my therapist a message and she said no I would have to log in the portal to ask. I was like well… how can I do that if I can’t log in?? The website has no contact info, and no one could guide me. My first appointment was good but at my 2nd appointment, the psychiatrist seemed unprepared and rushed. She sugg... read more
Frequently asked questions about LifeStance Therapists & Psychiatrists
How is LifeStance Therapists & Psychiatrists rated?
LifeStance Therapists & Psychiatrists has a 4.3 star rating with 249 reviews.
When is LifeStance Therapists & Psychiatrists open?
LifeStance Therapists & Psychiatrists is closed now. It will open at 9:00 a.m.