LifeStance Therapists & Psychiatrists

Serafina Rodriguez 

on Google

3 days ago

The office staff at Lifestance is unacceptable. They scheduled an appointment with me on a holiday and when I showed up, I learned they were closed. Annoying, but fine. Then I see I've been charged a no-show fee for this appointment! When I reached out to them, they told me the charge would be removed, yet for months afterward I was receiving statements saying I still owed the fee. I reached out multiple times after this and never got a response. Now I've received notice that this charge has been sent to collections!! Unbeli... read more

Lori McLemore 

on Google

a month ago

If I could give zero stars, I would. My experience with LifeStance Health—particularly the location off SH 249—has been nothing short of a nightmare. From the very beginning, their practices have been disorganized, unethical, and unprofessional. If you value quality care, I strongly urge you to seek help elsewhere. Dr. Afolabi was especially concerning. Despite the front desk confirming receipt of my medical records, she claimed she never received them and refused to review what I brought, including my prescription list fr... read more

Maria Cueto 

on Google

3 months ago

Dr. Sandrine Motokwa is an excellent doctor, she took the time to listen to my concerns and provide thorough explanations of my medical conditions. I was very impressed with her knowledge and expertise. However, she typically prescribes medications on a 30-day basis instead of 90-day ,which means I have to visit the pharmacy every month to refill my prescriptions. This can be inconvenient and time-consuming. I hope she can consider this suggestion for more convenient prescription practices.This would not only save me time a... read more

Karon Gordon 

on Google

2 months ago

I had a virtual appointment today at 10 o’clock. Got my notice 30 minutes early went in was in the waiting room and the doctor didn’t show up and I finally got tired of waiting at 20 after so I called and I understand that you know things go wrong and systems don’t work or they’re slow, but she didn’t even come and tell me hey the system is not working or anything. She just left me hanging in that room in that virtual room for 20 minutes and I didn’t appreciate It anytime a person a patient misses a an appointment no call no... read more

Ngan Tran 

on Google

3 months ago

If I could give this place zero stars, I would. This clinic is very MONEY HUNGRY. They mis-scheduled my appointment, claiming it was set for a different time than what I had in my text confirmation. Despite their mistake, they informed me that I might be charged a $150 fee for a missed appointment that was not my fault. Additionally, I arrived less than 10 minutes late for another appointment, well within a reasonable grace period, yet they still charged me the full $150 late fee—an entirely unreasonable policy. As for the... read more