This profile has been claimed by the business owner or representative.
LifeStance Therapists & Psychiatrists
- Counseling & Mental Health
- Kirkland, WA
About this business
Discover expert mental health care at LifeStance in Kirkland, Washington. Choose between convenient online or in-person counseling, therapy, psychiatry and medication management. Our dedicated team of licensed therapists, counselors, psychologists, psychiatrists, and psychiatric nurse practitioners specializes in addressing depression, anxiety, stress, ADHD, trauma, PTSD and grief as well as bipolar disorder, schizophrenia, OCD, eating disorders, addiction, substance abuse and more. We provide individual therapy, couples th... read more
Location details
4030 Lake Washington Blvd NE, Suite 303, Kirkland, WA, 98033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After waiting a month for an appointment with Dr. Sule Karakus, Psychiatrist, she decided she didn't help people "like me" at the last minute. She didn't send any advanced notification or tell me exactly why - other than refer me to medication management. Really odd, really rude to not at least talk to me.
The therapist I was paired with was still being licensed and that wasn’t ever explained to me so the sessions were bad. She said trite platitudes when I expressed some serious feelings. But on top of a counselor that didn’t fit, they charged me hundreds in fees when I rescheduled all of the upcoming appointments to a new therapist. My therapist had said I had to reschedule 24 hrs in advance - the billing office said 48 hours. I disputed the charge with the office multiple times asking for a courtesy reimbursement because the... read more
They gave me an appointment for my son. I took my son out of school so he could have an appointment only to find out that the provider was a nurse. She said she was going to refer me to a doctor and they never called me back. I also had an appointment with a doctor and they called me later to say that he no longer worked with the company. Then they gave me another appointment at 7 pm which is my family time because they didn't have any more appointments. Then this provider was ALSO. a nurse and she took one hour AGAIN askin... read more
Completing the paper work in advance electronically was so easily! Connecting with Dr. Jessica Ross via the patient portal was also a breeze and my appointment with her was a breath of fresh air!
EDIT: After over 30 minutes on hold yesterday, I got a call back after talking with the office manager and finally an EoB that shows the deductible I was charged. The fact that this took 2 phone calls (I called a month ago for the same reason) and not 1 is disappointing. The billing department is atrocious. They couldn't even find an EoB yesterday, they came back to me today having "found" it, after I had to prove to THEM that I was charged. Getting the company on the phone for a billing issue requires a 1-2 HOUR wait on t... read more
Frequently asked questions about LifeStance Therapists & Psychiatrists
How is LifeStance Therapists & Psychiatrists rated?
LifeStance Therapists & Psychiatrists has a 4.9 star rating with 40 reviews.
When is LifeStance Therapists & Psychiatrists open?
LifeStance Therapists & Psychiatrists is open now. It will close at 5:00 p.m.