LifeStance Therapists & Psychiatrists

KJ SmrtAlc 

on Google

a month ago

We waited a full MONTH for a new patient appointment, sent them all our insurance and medical information immediately when booking the appointment but the DAY OF our appointment we got a text saying they don't take our insurance. This practice is heartless and harmful. My wife could have gotten into a different doctor if we had known they didn't take our insurance. If a bill shows up for a missed appointment, my attorney will have a field day with them. 

Kathie Morrison 

on Google

a month ago

The most caring, Doctor; Donna Londino. I never met any doctor with such a compassion. She sit with you. Listen very carefully. And give us the tool. In the worst moment that we're going through. My husband just passed away. November 14. 2025. I make an appointment with her. I cry so much. She hold me, and talk to me. Take day by day. She hold me like a Mother. I felt so much better. I highly recommended. Dr. Donna Londino. To anyone. Thanks, Life stance. I have the best Dr in my life. She really care about her patien... read more

S P 

on Google

3 months ago

I had a terrible experience with this therapist’s office. I called multiple times prior to my appointment date to address an issue, but no one returned my calls. Despite their lack of response, they still charged me a late cancellation/no-show fee. When I finally spoke to someone about the situation, they showed little remorse or accountability for their poor communication. It’s disappointing to see such unprofessionalism from a place that is supposed to support mental health. I wouldn’t recommend this office to anyone seek... read more

Cassie 

on Google

6 months ago

Everything about working with this establishment is a nightmare. In order I log in to your portal you are forced to call them for a password reset due to a glitch in their system, and calling them always takes anywhere from 20-30 minutes due to the incredibly slow and lengthy phone tree, and then the waiting. It’s always a long wait for someone to answer the phone. Doing this with kids is impossible. Also, they will happily charge you $100 for missing your appointment or rescheduling within 24 hours but the providers have no... read more

Lauren Screws 

on Google

6 months ago

I have zero complaints about the office staff and the therapist that we see. My biggest issue is with the billing department. They have charged my card for an amount that makes no sense. I also have a balance in my account that they can not give me any information on other than the insurance will not cover it. I was trying to get more information on this issue and I was disconnected. I have now been on hold for over an hour trying to get back in. I just figured out through some research that the billing department closes at ... read more