LifeStance Therapists & Psychiatrists

Daysi L. 

on Google

6 days ago

Unprofessional. I scheduled an appointment with Christine Withrow for 11am. I sent in my insurance details 10 days before my appointment via email. At 9:30am the day of my appointment I’m wondering if it’s virtual or in person so I call to ask. While i’m on the phone, I ask what my co-pay is. The guy tells me that my details have been sent in but they the verification request hasn’t been sent in. This is their action not mine. So I asked why ? He doesn’t say why and just says he sent a message over whatever. I get a call at ... read more

Daniel Goulet 

on Google

2 weeks ago

Cons: My doctor shows up on time maybe 25% of the time. There is no easy way to contact support, and actually get a resolution. My medications arrived on time in 2024 less than 50% of the months. Pros: Remote sessions where the doctor spends maybe 10 minutes on me, and my current doctor is the best one I have had with Lifestance. I can only speak from the Psychiatrist side of the organization. Their business model is to minimize time with patients to get as many as possible in a day. If a more personal touch is what you ne... read more

Navin K 

on Google

a week ago

My first therapist I only had one session and then she quit her job, I had to find another one who I liked as a therapist, we had only one session and now I get to know she is leaving lifestance. Now I have to switch to a third therapist, I am frustrated it seems that I have to start all over with different person. Really not helping! 

Karen Marie Hollaway 

on Google

5 months ago

I haven't been a patient here in 3 years and they are trying to bill me for $185. There are laws in place to prevent this. You can't get anyone on the phone when you call to dispute it either. They didn't update my insurance when I changed jobs or my address when I moved. When I was a patient, the clinic was very disorganized when it came to scheduling. They would schedule a virtual visit but no one would attend the visit and then they would try and bill me for that said visit. So I ended up sticking to in-person appointment... read more

Elisabeth Lara 

on Google

6 months ago

This company is literal trash. Can’t comment on the actual medical providers because I never even got to that point. You can EASILY make an online appointment, but in order to reschedule or cancel you have to call. They also ask for a credit card to be added to your patient profile that can only be done over the phone or in the office. I received a phone call shortly after making my appointment (slightly over a week out) asking for a credit card. I wasn’t comfortable so I didn’t do that, was told adding it online MIGHT be po... read more