LifeStance Therapists & Psychiatrists

Jasmine Napper 

on Google

a month ago

Wish I could give it a 0. Terrible! This is my 3rd appointment & I have yet to be seen. The first time, my forms were not filled out and the provider advised me she could see me the next day. Understood that it was my mishap. The next day, I joined the meeting as instructed & waited 30 minutes and the provider had not joined the meeting nor messaged me. At the 30 minute waiting mark, I contacted her and inquired if our meeting had been canceled. She messaged me back 15 minutes later and advised that my forms showed a status ... read more

Carla Williams 

on Google

4 weeks ago

Terribleee at answering phones. Never interacted with a business that is as bad at answering phones as this one. Hours do not match when they are open. Every time I call I’m put on hold, no matter the time of day. And I can’t communicate through the portal because it doesn’t work well. Tried to cancel an appointment 48 hours before the deadline and couldn’t get ahold of literally anyone on the phone and wasn’t called back. Called the day before and was told I “might” get charged a 75$ late fee even though I had already tri... read more

Clint Strickland 

on Google

a week ago

I feel that this location of Lifestance has good doctors, but my reason for a less than stellar review stems from their refill request portal. A few months ago, the company updated the portal for patients where they can request refills of medications. There are definite bugs with the new version. I have expressed my concerns regarding this a number of times. Several times, I have requested my medication in the portal, waited a few days and nothing. I’ve had to directly message my dr to get it refilled. My dr is a busy woman... read more

___ray.__ 

on Google

a month ago

This place was not a pleasant experience. The doctor did not take much time to talk to me, just read the paperwork I had filled out back to me and the following appointments after the initial one were even shorter. Initially, I thought that was just the way things went because I had never been to a psychiatrist before, but after visiting another psychiatrist after that, I realized that them reading back to you the paperwork you filled out shouldn’t be the entirety of the appointment.Because of this I felt like it was harder ... read more

Hailey Bennion 

on Google

2 months ago

As a healthcare professional the way this office is run is a joke. I see a provider via Telehealth and they are awesome this is the first time we have dealt with this office! It took over a month to get my daughter in with a provider for an initial appointment which is fine, high demand. Filled out pre insurance information, etc on the portal prior to the appointment. Showed up 10 min before the appointment. Front desk gal was so rude. Immediately said “if this additional information isn’t filled out we will have to reschedu... read more