LifeStance Therapists & Psychiatrists

Elisabeth Lara 

on Google

5 months ago

This company is literal trash. Can’t comment on the actual medical providers because I never even got to that point. You can EASILY make an online appointment, but in order to reschedule or cancel you have to call. They also ask for a credit card to be added to your patient profile that can only be done over the phone or in the office. I received a phone call shortly after making my appointment (slightly over a week out) asking for a credit card. I wasn’t comfortable so I didn’t do that, was told adding it online MIGHT be po... read more

Karen Marie Hollaway 

on Google

4 months ago

I haven't been a patient here in 3 years and they are trying to bill me for $185. There are laws in place to prevent this. You can't get anyone on the phone when you call to dispute it either. They didn't update my insurance when I changed jobs or my address when I moved. When I was a patient, the clinic was very disorganized when it came to scheduling. They would schedule a virtual visit but no one would attend the visit and then they would try and bill me for that said visit. So I ended up sticking to in-person appointment... read more

Mrs LizzLoxx 

on Google

2 months ago

You can’t get anyone on the phone, you have to PAY to talk to someone. They have me billed when the insurance has covered it! I really recommend finding a place where you can talk to someone if you need to ask a question. 

elizabeth mae 

on Google

a month ago

Charged $150 for a no show for a virtual appointment that they never confirmed! No email, no call, no text nothing. Only a text saying that I was billed, insanely unprofessional. 

Stephanie Sullivan 

on Google

3 months ago

My medical appointment was fine and staff was pleasant but I did have to wait for a prolonged period of time.