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LifeStance Therapists & Psychiatrists
- Counseling & Mental Health
- Park Ridge, IL
About this business
Location details
250 S Northwest Highway, Suite 110, Park Ridge, IL, 60068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:30 p.m. | |
| Tue | 7:00 a.m. to 9:30 p.m. | |
| Wed | 7:00 a.m. to 9:30 p.m. | |
| Thu | 7:00 a.m. to 9:30 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 3:00 p.m. |
Today was my first appointment with Dr. Faustina Adenuga as my Psychiatrist. She was very detailed and concerned about my mental health issues. She's Amazing. Also the staff members that I interacted with over the phone were EXTREMELY COURTEOUS AND POLITE. Thanks LifeStance.
My therapist is so so excellent, but the billing department kinda screwed me over & ran a charge on my card for $500 despite my multiple messages/calls days in advance to pause it so that I could upload my new insurance card before being out $500. Now I have to wait for them to submit it to my new insurance which seems like, based off info they gave me, that it will take up to 2 months.
Therapist very approachable and helpful. Setting up initial appointment was so easy as staff supportive and knowledgeable.
The telehealth and portal applications do not work properly. My first two visits (which I was forced to take 3 weeks apart), had technical difficulties which ruined half the time of the session. I looked online and complaints of these technical issues are years old, they have not cared to fix any of the problems. The therapist just says "I'm new here and don't control the portal or app". When I call to report the problem to the phone number listed I am greeted with "so you want to complain about something that isn't in o... read more
“Julie” called me regarding payment for an appointment I didn’t Even have yet. Couldn’t tell me how much I would be getting charged. Then when told her I didn’t have card on me that I would need to call back in 15 mins or so, she became even MORE rude and said needed to cancel my appointment since not paid 24 hours before… well my appointment was 26 hours away so I actually did have more time to call and give my info. Goodluck now! Definitely take your mental health elsewhere people!
Frequently asked questions about LifeStance Therapists & Psychiatrists
How is LifeStance Therapists & Psychiatrists rated?
LifeStance Therapists & Psychiatrists has a 4.5 star rating with 65 reviews.
When is LifeStance Therapists & Psychiatrists open?
LifeStance Therapists & Psychiatrists is closed now. It will open tomorrow at 7:00 a.m.