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LifeStance Therapists & Psychiatrists
- Counseling & Mental Health
- Clark, NJ
About this business
Location details
67 Walnut Avenue, Suite 207, Clark, NJ, 07066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I’ve never done therapy before, and after recently going through something traumatic, I finally took the step to seek help. Unfortunately, my experience with this agency has been frustrating and deeply disheartening. I’ve now missed two therapy sessions due to ongoing issues with their Telehealth system. Each time, I tried calling for help, but no one was able to get me in touch with my assigned therapist. I was later told that my therapist has been having repeated issues with clients not being able to connect—which makes it... read more
I was able to get an appointment quickly and timely. However, My therapist would schedule me for my next appointment during my visit but wouldn’t put it in the system. Most times, I had to text her to remind her of the ‘scheduled appointment’ and then she’ll add me. This happened 3 or 4 times. When we were meeting she was often doing what looked like house chores so it didn’t feel like she was paying attention to me.
The Clark location has thin 🧱 walls... you can hear the next door/room session right through the wall! 😳 There is no receptionist... it's like your walking into the back room of a business where you don't belong... you can here all the sessions going on right from the waiting room too! I don't understand this place.
My therapist is wonderful. The billing department, and Lifestance as a company, is atrocious. We have been trying to get a billing issue fixed for TWO YEARS. They took away my financial aid because I was able to get on Medicaid, and then obstinately refused to code for the correct state when they filed claims with the insurance company. The first time or two, mistakes happen, but we have been fighting them on it for two years. I am now being forced to leave my therapist of 6 years (who I was with long before Lifestance bough... read more
Great provider, but I should have read the reviews about billing prior to coming here. They have taken $100 total from me when EAP is supposed to be free so I had to cancel the card I have on file to avoid additional charges. They do not know how to bill EAP correctly and keep charging me erroneous copays that STILL have not been refunded after 8 months. It is impossible to speak to anyone to have anything resolved, and if you do speak to someone, they aren't the person who can resolve it. -100 out of 10
Frequently asked questions about LifeStance Therapists & Psychiatrists
How is LifeStance Therapists & Psychiatrists rated?
LifeStance Therapists & Psychiatrists has a 3.9 star rating with 28 reviews.
When is LifeStance Therapists & Psychiatrists open?
LifeStance Therapists & Psychiatrists is closed now. It will open at 8:00 a.m.