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Discover expert mental health care at LifeStance in Frankfort, Illinois. Choose between convenient online or in-person counseling, therapy, psychiatry and medication management. Our dedicated team of licensed therapists, counselors, psychologists, psychiatrists, and psychiatric nurse practitioners specializes in addressing depression, anxiety, stress, ADHD, trauma, PTSD and grief as well as bipolar disorder, schizophrenia, OCD, eating disorders, addiction, substance abuse and more. We provide individual therapy, couples the... read more
20550 S Lagrange Rd, Suite 105, Frankfort, IL, 60423, United States
Get directionsWeekday | Schedule | Status |
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Mon | 7:00 a.m. to 9:30 p.m. | |
Tue | 7:00 a.m. to 9:30 p.m. | |
Wed | 7:00 a.m. to 9:30 p.m. | |
Thu | 7:00 a.m. to 9:30 p.m. | |
Fri | 7:00 a.m. to 6:30 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | 8:00 a.m. to 3:00 p.m. |
I called to make an appointment for my daughter to see a therapist. My daughter has bcbs ppo (primary) and bc community health/medicaid (secondary). The male rep said she can't be seen due to having medicaid, they don'taccept medicaid. Dude, that's her secondary, he said their system verifies all insurance under the person's name and they would have caught that and would have canceled the appointment. This sounds like bull!!! Whatever!!!
One of the worst places we been to… the billing is horrible. I have called numerous times no one calls you back the office just says we will email billing to call you back but never happens. 3 visits was bill over $500 out of pocket my insurance has yet to even be billed 3 months later. According to blue cross my cost should have been $14 a visit.
Charged me for $100 for a late cancellation fee (wasn't informed at any time of this policy) and took three months to respond to why i was getting charged that fee. No one ever answers the phone. There are much better practices out there I advise you look into seeking help elsewhere.
The therapists that I’ve dealt with have been extremely easy to work with and understanding and setting up the appointment was very easy. They are by far the best clinic to work with!
Met with Melissa for my first session. Was very easy to talk to and I will be seeing her again.
LifeStance Therapists & Psychiatrists has a 5 star rating with 34 reviews.
LifeStance Therapists & Psychiatrists is open now. It will close at 5:00 p.m.