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LifeStance Therapists & Psychiatrists
- Counseling & Mental Health
- King of Prussia, PA
About this business
Location details
357 S Gulph Rd, Suite 260, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Totally reckless practice. I scheduled an appointment over a month ago to see Dr. Pertschuk, and just today—a couple weeks before the actual date—I received a text telling me to call the office. I was then informed they needed to reschedule. No reason but that's irrelevant. The front office staff were super polite and friendly, but the next available appointment is over a month out. I already had a confirmed appointment, and now I’m being pushed back through no fault of my own. This level of disorganization is completely u... read more
My psych and therapist are both great. The only thing stopping me from giving 5 stars is the billing department. They are hard to contact and slow to act.
There have been several occasions where I never received the login(telehealth) email link for the appointment. I did eventually meet late with Anthony Russo using my phone.
If you take your mental health and drug management seriously DO NOT GO HERE. I've had 2 or 3 times of withdrawing because they do not reply in time. If you need meds on a weekend forget about it you're going to withdraw because they will not reply. Even my Rx insurance company is stunned at the negligence. Patient portal? Takes at least a week for replies then you get instructed to call. Forget the phone line as well you'll end up waiting at least ten minutes every time and get someone that doesn't have any urgency whatsoeve... read more
This review is not a reflection of the therapists or doctors, rather the company as a whole. Of course it’s backed by a private equity firm. Patient care deteriorates when these massive companies swallow up small medical practices and buy doctors. Spouse needed a refill of an important medication and didn’t hear back from the doctor or anyone for four days despite multiple phone calls and messages. Emailed the wecare email they suggest in their replies and no response either. This is just unacceptable, especially when this ... read more
Frequently asked questions about LifeStance Therapists & Psychiatrists
How is LifeStance Therapists & Psychiatrists rated?
LifeStance Therapists & Psychiatrists has a 4.4 star rating with 114 reviews.
When is LifeStance Therapists & Psychiatrists open?
LifeStance Therapists & Psychiatrists is closed now. It will open tomorrow at 9:00 a.m.