LifeStance Therapists & Psychiatrists

judith angelo 

on Google

5 months ago

The therapist i see is fine, and with one admin exception, the support staff is great. OTOH, Lifestance's communication/messaging system is appalling, and support is only available during business hours 5 days a week. While therapists can cancel within a couple hours of an appt, patients *must call the office 48 hours in advance* during business hours m-f. So a Monday or Tuesday appointment must be cancelled by Friday to avoid $25 penalty. The only way to contact a therapist is through portal messaging. They have 3 days t... read more

Liz Pencak 

on Google

2 months ago

The entire process from scheduling an appointment to completion was very seamless. The telehealth process is easy and convenient. My counselor heard me and proceeded accordingly. 

Jason McGovern 

on Google

a month ago

Edit. DO NOT GO HERE!!! Predatory billing! They stole $255 from me and refused to put a supervisor on the line. I was hung up on and put in an infinite loop on hold . Terrible scummy behavior and bad for your mental health. Edit pt. 2! Just called to cancel my final appointment 72 hours in advance at they threatened to charge me $75 because they “don’t count Saturday and Sunday” even though they got the call on Friday. Total scam 

KB W (FLBleuBelle) 

on Google

10 months ago

My experience with Jamie Shanes is amazing and im so grateful to have found her. My low review is for the office management software. Repeatedly asking to confirm and register for my appointment (4 times in 10 days) is excessive and ridiculous as well as a redundant waste of time. I hope the new zoom software is better. 

Matthew Mickler 

on Google

3 months ago

It was really easy to set up. They got me in quickly and made me feel very comfortable during my appointment.