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9202 Center Oak Court, Mechanicsville, VA, 23116, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I've seen a couple providers at LifeStance, as have members of my family. We've had nothing but a great experience. The front office seems to be swamped with calls/work often (maybe all the time), so I recommend booking online or even at the end of your appointment booking directly with your provider. All the providers we've seen seems to be fairly busy to very busy, so I recommend scheduling in advance (even a couple appointments ahead) whenever possible. The virtual site they use works quite well and is easy to use. I h... read more
The booking notifications are far too many after the first appointment confirmation has been provided. They just keep sending emails asking you to register, video links having worked, and the virtual volume has been difficult to hear.
My first appointment was with Marie, she was very nice and comforting But I need to switch doctor since She was difficult for me to understand with her heavy accent. I had to stop and have her repeat the words ,a lot. I will call to schedule a new appointment before I go back. Most accents I can work with to understand but I had to ask her to repeat words too often, even the three word I was to remember at the end of our talk. I had to ask her to spell the words , Bed, Bug and Bad, so I could under stand what I had to reme... read more
Absolutely horrible experience. Not only with the doctor, but also with billing. I was charged multiple times for years after my appointment and I had to get others involved to solve it. It’s still being resolved 3 years later. There is no response or good follow up because you always talk to someone new who doesn’t know what’s going on with your profile. I beg you to go anywhere besides this practice.
3 stars, because the handful of interactions I had don't shape an entire company. I won't be sharing detailed aspects of my experience given that I was seeking therapy and psychiatric services; however, I will say I was repeatedly overcharged, repeatedly had to steer conversations to a more professional tone, and repeatedly had to self-advocate for myself to receive adequate services, even when I was in a vulnerable state-of-mind. Additionally, the patient portal leaves so much to be desired.
LifeStance Therapists & Psychiatrists has a 4.3 star rating with 175 reviews.
LifeStance Therapists & Psychiatrists is closed now. It will open on Monday at 8:30 a.m.