LifeStance Therapists & Psychiatrists

Hiroshi Miya 

on Google

2 months ago

Really great experience with my psychiatrist. Had positive experiences with her and the patient portal was easy to navigate. Really enjoy lifestance therapy. 

Lily Parry 

on Google

10 months ago

Horrible experience with customer service every single time I call. I have to waste 2 hours of my day every time. Had to wait 10 minutes on hold while they changed my email. Currently been waiting 30 minutes to be transfered to the billing department. Website is extremely finicky, said that I have only $50 in bills but customer service said it's $125 on their end. Also had to reset password to log back in my account because my account "didn't exist" randomly. Representatives sound very uninterested in my problems and are not... read more

leilani hunter 

on Google

9 months ago

Inconvenient. The digital check in's start harassing you days before your appointment (causing undue pressure resulting in unnecessary stress) I'm supposed to do an in person appointment but every time I call I get placed on hold for so long my call just gets disconnected. The systems they put in place are framed as being easier on the patient while in reality they are reducing human interaction to offset labor costs. Since they don't want to pay enough people to answer their phones I'm thinking it's time to shop for a new p... read more

melissa gardner 

on Google

a year ago

First appointment and after being kept waiting in the Virtual waiting room ,for 25 minutes ,I called to find out what was happening. The therapist had an emergency and had to leave. Nobody called, texted, or emailed me to cancel or reschedule my appointment! I have waited on this appointment for over 30 days just to be kept on hold for an appointment that was never going to happen! The worst this is that you have to give THEM a card in case YOU don’t cancel within 48 hours, they charge a cancellation fee. This is not a nail ... read more

Belinda Bickford 

on Google

3 months ago

I had a wonderful telehealth visit with a pnp, today. My first one. I can’t wait to talk to her, again!