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2970 Camino Diablo, Suites 100 & 300, Walnut Creek, CA, 94597, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am more than satisfied with my therapist and psychiatrist, however the billing situation has been very difficult. Each time I receive a bill I've paid through UHC, which has never been an issue. However, before being able to check into my latest appointment, I was prompted to pay for a service which I had already paid for over a week prior. I had to call the billing team, who directed me to call my insurance provider, then I had to call them again to prove it was paid, at which point they let me into my appointment. I now ... read more
I found it strange trying to find a therapist online, but I couldn't find any close to me. So I went through LifeStance, and the therapist I have is wonderful. She listens to things good and bad, and offers support. I am thoroughly happy with her and LifeStance!
Very disappointing with how they handle their patients. I booked a session on the phone for my husband and was specific about wanting in person. It was a 4 week wait and when the day came, they just changed it to a video appointment, without any phone call or notice, except 10 minutes before. What if someone really was in need or suicidal? I would think this would send them over the edge. Seems like Lifestance doesnt really care except to collect insurance money.
I’ve had a great experience with Keren Dietz Roberts. She had some tough shoes to fill - my previous long term doctor passed away. I did receive support and went to a session first with someone from the company who notified me my doctor passed away. Something didn’t fit - not same connection. This was all a challenging time as I was obviously seeking treatment for mental health, and honestly grieving. I researched a lot and LifeStance Health stood out with stellar patient reviews. I called to connect with the Doctor who ha... read more
I have been seeing Dr Karen Dietz for almost a year and couldn’t be happier with her. She’s such a good listener and thinks thru options of treatment that best suited you. I would highly recommend her.
LifeStance Therapists & Psychiatrists has a 4.2 star rating with 122 reviews.
LifeStance Therapists & Psychiatrists is closed now. It will open at 8:30 a.m.