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LifeStance Therapists & Psychiatrists

4.9

About this business

Discover expert mental health care at LifeStance in Orlando, Florida. Choose between convenient online or in-person counseling, therapy, psychiatry and medication management. Our dedicated team of licensed therapists, counselors, psychologists, psychiatrists, and psychiatric nurse practitioners specializes in addressing depression, anxiety, stress, ADHD, trauma, PTSD and grief as well as bipolar disorder, schizophrenia, OCD, eating disorders, addiction, substance abuse and more. We provide individual therapy, couples therap... read more

Location details

4776 New Broad Street, Suite 201, Orlando, FL, 32814, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9173 reviews
Matt Allen's profile image
Matt Allen 
2 months ago

I've never left a 1 star review in my life. They cancelled my appointment the day before my appointment, I spent half an hour just trying to call and correct whatever their problem was, but they never answered or called me back. Now I am harassed by their billing team saying I owe them a no-show fee. I've already spent close to two hours on the phone trying to rectify the situation, but no one calls me back, and I continue to get billed for an appointment that I did no cancel. 

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Marie Hurd 
4 months ago

I found this place and made an appointment. The next week was fraught with they need more information, but every time they called they pushed to voice-mail instead of trying to actually speak to me. I literally had an appointment today and they canceled because I haven't filled out the paperwork online. I do it directly before the appointment because I treat that time as the time I would be in office. I desperately need mental health and this is only making everything worse. Reading the recent reviews it seems it was all pa... read more

Layla Hussain's profile image
Layla Hussain 
3 months ago

Kelly Walker is an amazing psychiatrist. I can tell she cares. I've always had pleasant interactions with Lifestance. My only complaint is the long wait times when calling. 

Karina Suzanne's profile image
Karina Suzanne 
7 months ago

The amount of stress this company causes me when I need their services is getting out of hand. The online system crashes, when I call the office I either wait for 40 minutes on hold or don't receive a call back. My doctor is ALWAYS late to our telehealth appointments that I have to take during my lunch breaks, so my time is limited and not respected. My last appointment, she had me waiting 40 minutes and I had to cancel. It's now impossible to reschedule when no one will return my calls, answer the phone, and their online po... read more

Sarah M's profile image
Sarah M 
7 months ago

First, it’s nearly impossible to get in touch with anyone in the office. My insurance company even had trouble contacting them. My copay isn’t cheap, so I was very disappointed to see the psychologist for the first time only to have them spend the entire hour repeating the exact same questions I had previously filled out in my new patient questionnaire. No new information was provided to this psychologist, yet they determined a medication from it. I am not opposed to medications, when warranted, but they shouldn’t be the fi... read more

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Frequently asked questions about LifeStance Therapists & Psychiatrists

How is LifeStance Therapists & Psychiatrists rated?

LifeStance Therapists & Psychiatrists has a 4.9 star rating with 173 reviews. 

When is LifeStance Therapists & Psychiatrists open?

LifeStance Therapists & Psychiatrists is closed now. It will open at 8:00 a.m.