LifeStance Therapists & Psychiatrists

Elena Ortiz 

on Google

2 months ago

I scheduled an appointment, completed all the required forms in advance, and provided my insurance information. I even received a reminder email 30 minutes before the session and was charged a $25 copay. Despite all of these confirmations, no one ever showed for the appointment. I tried reaching out through every number I could find, but the phone IVR eventually informed me that no one was available. There was also no email to contact. I rearranged my entire day for this appointment, and no one has followed up to apologize o... read more

Ulysses Mendez 

on Google

4 months ago

The lobby feels nice and calm and to top it off they offer water, coffee, or hot chocolate. The lobby is very comforting. In terms of the therapists there I can tell from the therapist I’m with that they have good picks. The front desk people are very kind as well. You will feel welcomed once you enter. 

Melissa Szwan 

on Google

3 months ago

Clinician met with me, couldn't provide the needed referral because she "doesn't know anything about neurodivergence", insulted my therapist and myself, and then claimed I no-showed on the appointment. I politely declined a dx with the provider, and now they're trying to charge me $150 for an appointment I attended claiming I didn't show. I wish I hadn't! Unethical, rude and unhelpful. 

Carter Waite 

on Google

9 months ago

I showed up early for my 7am appointment, and there was a sign on one of the doors to use the buzzer by the parking lot door. I tried buzzing Lifestance 20+ time but no response. I tried calling the office but of course it was not business hours. Eventually someone from a different part of the building left and opened the door so I was able to get in and find the Lifestance office. There was nobody at the front desk and the door was locked. I guess the therapist I was supposed to see was absent too because they never came ou... read more

William Dillon 

on Google

4 months ago

I had an incredibly disappointing and unprofessional experience with this practice. I initially sought help for ADHD medication management after my primary care physician recommended seeing a psychologist for further evaluation. However, the psychologist I saw was completely unprepared, inattentive, and dismissive of my medical history and concerns. From the start, she failed to listen or retain any of the information I provided. I explained that I had already been diagnosed with ADHD, had undergone a thorough evaluation, a... read more