LifeStance Therapists & Psychiatrists

Sammy Nammari 

on Google

3 weeks ago

My psychiatrist is great, but the company itself is very disorganized. Their website is poor, the emails they send lack important links and information, and on multiple occasions I missed an appt because it wasn’t showing up in their system, I never got a confirmation email or text, etc. and I would get charged a late fee for this. I had many long conversations with their billing dept about this, and while the people are very kind, nothing was ever resolved for me. Although I like my psychiatrist, this place is a hassle to d... read more

Dr. Laura Dunning (Psychologist) 

on Google

2 months ago

Clinicians are excellent! Platform is a pain in the ass. When I started with this company, the process to register, choose a clinician, set appointments, and log on to sessions was very user friendly. Then, about six or more months ago, they changed platforms and this one is TERRIBLE. I can’t even begin to describe all the glitches in this new platform, but it’s absolutely infuriating. I have mentioned this to my clinicians, and they have both told me that they are hearing this from all of their patients. I have written to t... read more

Amiee Klem 

on Google

4 months ago

My therapists have been great. My experience with Lifestance billing, records update, appointment cancellation and talking to a real person without waiting an hour on hold have not been good. I also hate the new sign in process. I have to okay all my info/profile/insurance before EVERY virtual visit. It's ridiculous and one of the reasons I may leave Lifestance, I find it that aggravating. 

C B 

on Google

2 months ago

Late cancellation policy is ridiculous, must provide 2 business days notice to cancel and even when you do, they bill you. Prescriber prescribed me medication and then it took over a month for the prescription to be back in stock. 

Manya Arm 

on Google

3 months ago

My original person I was assigned to left abruptly and I wasn’t notified by her. Marita dailo was my assigned provider and all I got was a text that said I needed to reschedule my appointment which I booked ahead 3 months in advance. and I wasn’t told she was leaving. so I had to get someone new . I think that’s very unprofessional and rude .