LifeStance Therapists & Psychiatrists

Kaitlyn P 

on Google

6 days ago

The only reason this place gets 2 stars is because my therapist was so kind and I love her. However, the insurance and billing team was a nightmare. I have two insurances that should completely cover the entire cost for each session. You would think they’d bill the primary the full amount then send the remaining balance to the secondary to cover but that wasn’t the case. When I got insurance through my employer, they weren’t billing them anything so no claims would show up. I would call multiple times to get it fixed and aft... read more

M. Florence Oliverio 

on Google

4 weeks ago

I had a very positive first session. From the moment I arrived, I was received with kindness and professionalism, and I felt respected and heard. The therapist took time to clearly explain confidentiality and privacy, which helped create a safe and trusting environment. The session felt thoughtful, attentive, and grounded in care. I appreciate the calm, respectful approach and look forward to continuing this therapeutic process. 

Angel Sullivan 

on Google

3 months ago

Negative review is for office practices, not therapists. 1. Cancellation fees are outrageous: $100 if less than 2 business days. Life doesn't only operate on business days- I was calling Friday to reschedule a Monday appointment. 2. There's hardly ever anyone at front desk, which is unsettling. I do appreciate an online check-in, but a friendly person to greet you is beneficial. 

Corey Jenkins 

on Google

5 months ago

Doctors I saw were fine, but the billing and account management side has been awful. I had to beg them to bill the correct insurance. They seem to have double billed for some testing and no one on their staff will respond to my messages through the portal. I called and was told my account would be reviewed and to expect a response in 2 weeks. it's been a month with nothing. On top of that, the place is expensive. My therapist was charging nearly $300 to my insurance for a 10 minute telehealth appointment. I'm sure th... read more

Traci Nelson 

on Google

4 months ago

KAJESSA is kind, but direct. Just what she should be in her line of work. She is always professional and has a welcome smile when we meet. When she asks questions, she repeats back to confirm we both understand. I enjoy our visits and I feel much better since I’ve started my treatment with her. Many thanks