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LifeStance Therapists & Psychiatrists
- Counseling & Mental Health
- Johnson City, TN
About this business
Location details
114 East Unaka Avenue, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was super excited to finally find someone willing to do telehealth appointments. Upon signing up I was informed that my copay would be $20 per visit. I received my email link 30 minutes prior to the appointment. After sitting in the waiting room for over 53 minutes past the appointment time I ended the call. No correspondence on anything in regards to such. I then recieved a $100 bill due to "no call no show". Extremely disappointed.
Total waste of time. These people have ENDLESS phone menus and prompts only to tell you someone 500 miles away will try to schedule you. They seem to go to great lengths to create obstacles to getting things going and seem to go out of their way to avoid speaking to clients. Their approach seems to be that of a Philippine call center, that is, to get you off the phone as soon as possible. The feel is that of a massive bureaucracy and impersonal, industrialized health care where you are just a number. Local office does not an... read more
The staff are wonderful, they definitely get 5 stars, the new office not so much! Being too hot or too cold makes it hard to focus on why you are there and to focus.. I keep asking about adjusting the temperature but the office is told there isn’t a way for them to control the temperature. This needs to be fixed. It’s not just me. Other patients in the waiting area and I talk about it all the time. I go to the office once per week for care, and it’s either freezing in there or you’re sweating profusely. I see Carly Hedrick f... read more
I always have a very positive experience with Lifestance. I highly recommend them. Matthew at the Johnson City location is great, very professional while also being down to earth. He has been very helpful in all aspects of my therapy.
This is the first time in my life I feel heard by a doctor. I definitely was not told this time to get my nerves under control with no understanding of the fact nothing works. My stomach was a brick, it had went into a constant spasm. There was only medium spasm pain and unbearable spasm pain. Kasey listened, explained stuff to me, made me feel comfortable, compassionate and honestly everything you could ask for. I have told everyone close to me how great my visit was. I have hope and sometimes that's really hard to find... read more
Frequently asked questions about LifeStance Therapists & Psychiatrists
How is LifeStance Therapists & Psychiatrists rated?
LifeStance Therapists & Psychiatrists has a 4.5 star rating with 112 reviews.
When is LifeStance Therapists & Psychiatrists open?
LifeStance Therapists & Psychiatrists is closed now. It will open at 8:00 a.m.