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Livingston International
- Customs Brokers
- Halifax, NS
About this business
North America’s number one company focused on customs brokerage and compliance, Livingston International also offers international trade consulting and freight forwarding across the continent and around the globe. With our U.S. headquarters in Chicago, Livingston operates along the U.S.-Canada border, with regional air/sea hubs in Los Angeles, New York and Norfolk. Livingston employs over 2,900 employees at more than 100 key border points, seaports, airports and other strategic locations in North America, Europe and the Far ... read more
Location details
5121 Sackville Street, Suite 203, Halifax, NS, B3J 1K1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I received a quote in early February for the month of May. Ever since, I have been trying to call the Halifax office and NO ONE EVER PICKS THE PHONE. Why even bother to provide quotes to customers when you clearly don't want the business? I have left hundreds of voicemails and no one has ever called me back. Thank goodness, you guys didn't pick the call because if you did and I went through with you people, I would have had panic attacks if you later ignored my calls like this once my shipping was in transit.
Once our account was set up, had quick and easy access to assistance to help guide me through using a new system and very helpful with what documents are required for the cross border shipments.
Outstanding customer service. They assisted us every step of the way to setup our account and get our first shipment processed. Very relieved to have professional, knowledgeable, and courteous contacts to guide us. Couldn't have done it without this amazing team!
If 0 starts would be possible...you know the drill. whenever you call their number, no one will EVER pick up the phone. I called 17 times in the last 90 minutes. So why not send an email? Probably because the emails bounce back. It seems that nobody wants to work and they are trying everything to stay away from customers as much as possible. Never go with this company if you have a choice. I would like to give a positive review but i simply dont have a choice.
The people are pleasant and responsive, however they are expensive and their billing system is a nightmare. There are other much smaller companies that will serve you better.
Frequently asked questions about Livingston International
How is Livingston International rated?
Livingston International has a 5 star rating with 3 reviews.
When is Livingston International open?
Livingston International is closed now. It will open on Monday at 8:00 a.m.