This profile has been claimed by the business owner or representative.
33541 Reum Street, Niles, MI, 49120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:45 p.m. | |
| Tue | 8:00 a.m. to 3:45 p.m. | |
| Wed | 8:00 a.m. to 3:45 p.m. | |
| Thu | 8:00 a.m. to 3:45 p.m. | |
| Fri | 8:00 a.m. to 3:45 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service is good Never had problem when it was Michiana Recycling. Every year put on vacation hold for 4-5 months without issue with account being paid up until going on vacation. After returning restarted and paid for next three months. This year have gotten at least 15 calls telling us we owe money when we have it stopped! Yesterday got AI assistant which was total BS it just kept saying we owed for service we had stopped! Wife contacted again this morning if this doesn't fix will just cancel service.
As of 2/12/26, I am writing this review as of our experience with the service in the last few months. We have found it super frustrating to have any conversation with the company. Just this week alone, I have called five times and left voicemails after being on hold for 30 minutes at a time. Still no one has returned my calls. Further more, while the rest of us have to go work in these winter conditions and shovel to have our driveway prepped for them, they claim on their messages when you call that our trash is not being p... read more
I have never, not once been able to talk to an actual person at LRS. Calls go to a payment system, emails go unanswered. There are zero prices online. I had a different company that got merged with LRS that had outstanding customer service and I could call and get a local person immediately. I will say the driver is super nice and even came back around one morning to get it after I put it out after his initial run around my block. But I may just have a great driver and I don't take that as a reflection of the company.
Very disappointed in this company. We have had two missed pickups in the last month. We pay for a weekly pickup and yet have received no credit for the two missed pickups. We have tried to contact them and got no response on this matter. Our whole neighborhood and surrounding areas are not getting their trash picked up either. It’s starting to accumulate at the end of driveways everywhere in the Buchanan area. We’re getting no feedback on why there is a delay meanwhile we’re being charged for full service. Absolutely ridicul... read more
Missed my whole block on the Monday after Christmas. Tried to call but couldn’t get an answer. Waited until Monday after new years to call again to guarantee pickup but still no answer. Ver embarrassed to have so much garbage sitting at the curb for two weeks. Last pickup was 12/22/25. Today is 01/05/25, and it is still out there along with the surrounding blocks.
LRS Niles Transfer Station, Material Recovery Facility, Dumpster Rentals, & Portable Toilets has a 1.8 star rating with 521 reviews.
LRS Niles Transfer Station, Material Recovery Facility, Dumpster Rentals, & Portable Toilets is closed now. It will open tomorrow at 8:00 a.m.