LRS Stewartville Transfer Station

Breea Sharma 

on Google

2 months ago

More expensive than other carriers, their garbage trucks are the loudest, they only pick up recycling every-other week (unlike others), and to top it off the customer service/ office staff is EXTREMELY rude and off-putting for no reason whatsoever. Oh, and I forgot to add that their billing practices are unacceptable. They bill you whenever they feel like it and switched to quarterly billing without notice, plus they have raised their prices so much. I am not one to pay attention to something like garbage pick-up but this ... read more

nate larson 

on Google

3 months ago

I called before using their service and was told over the phone you pay by the ton. I asked if I could do that over multiple days and was told yes, I could. Dropped off Thursday and they said they needed a card on file in case I didn't come back but again, stated I could do it over multiple trips and they would keep a running total. Friday when I dropped of the 2nd load, I had no issues, but later that day when I dropped off the 3rd and final load, I was told that "there was a miscommunication" and charged for all 3 trips, a... read more

TJ Krol 

on Google

8 months ago

LRS is a joke and deserves to go out of business. We had Sunshine for years and never had a problem. LRS takes over and hikes the price up exhorbitantly, switches to quarterly billing, cannot maintain consistent pickups, and then just starts taking payments whenever suits them. Made the switch to Carter's after the last billing issue and was told they would immediately process a refund only for nothing 2 weeks later. Call up and get told that refunds are processed after the first of the following month they were requested in... read more

Alyssa Barker 

on Google

9 months ago

Absolutely horrible customer service, and price gauging compared to every other company in the area. Somehow our bill, at a church, went up $184.33 in a one month time span with no explanation. Don't try getting one either, the game they play is that they just don't respond. According to them, "We are committed to delivering exceptional customer service and maintaining the highest standards of quality for our customers." They offer to "look at your pricing" only to not answer the phone or respond to emails, and will even adm... read more

Jackie Yager 

on Google

11 months ago

Sunshine was great, but this switch was terrible. Cans not fully emptied and wheels broken. Due to cost increased we switched. Best decision, but LRS got the last laugh as we were charged over $76 for the 2 can pickup. When I called for such a charge, the receptionist was nothing but rude. Avoid until there is a huge work ethic and service change. We should have been warned of hidden fees when they switched over from Sunshine and pre-existing customers shouldn't have been screwed over like this. Do better LRS.