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LRS Wauconda Waste Service
- Waste Management Solutions
- Wauconda, IL
About this business
LRS is among the nation's leading independent waste diversion, recycling and portable services providers. Since 2013, LRS has specialized in delivering an exceptional customer experience for millions of residential and commercial customers across nine states: Illinois, Wisconsin, Iowa, Indiana, Michigan, Minnesota, Kansas and Arkansas. LRS owns and operates more than 70 facilities and thrives on the passion of nearly 2,300 full-time employees.
Location details
1350 N Old Rand Rd, Wauconda, IL, 60084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I feel like this is not even real that a company can do business like this, and STAY in business!! I got a bill last week with crazy charges on it, and I have called 4x and left 4 detailed messages (after waiting on hold for about 20 minutes each time) over the last week. After no return call, I emailed. No response. I then saw these reviews, and called the 844. number they put in their responses. That takes you to the exact message as the local number.....that NO ONE ever answers. There is literally NO ONE on the other side... read more
This company is refusing to pick up the yard waist from me unless I will pay additional $25 dollars. They are extorting money from elderly people. They are saying that my bucket has more then 50lbs of yard waist without putting it on scale. I have spoken with Nicky and Deborah and both were rude and did not care unless I agree to pay $25 on top of my regular invoice. I live on fixed income and do not have extra cash laying around. Support elders not rip the off!! Shame on you LRS!! It is awesome that someone took the time t... read more
If I could give zero stars, I would. We cancelled our service over a month ago and after multiple calls to request a credit, we still have not received it. Every rep says they don't see a credit request on the account. Our cans were picked up over two weeks ago (that was a struggle in itself) but somehow were still showing as active pick-up. This company is a joke and good luck with customer service. It's usually ported to another company and it's multiple hours on hold just to get that.
This has been one of the worst experiences with a waste collection service. The equipment constantly breaks down, and during a recent pickup, the garbage truck malfunctioned. Instead of resolving the issue properly, the garbage collector pulled trash out of the truck and dumped it next to our bins. To make matters worse, the trash left behind wasn’t even from our household. This is unacceptable on every level—completely unprofessional and careless. I’ve tried reaching out multiple times: no one answers the phone, and the o... read more
If you are shopping for garbage / recycling service, don’t even bother. We had problems in the beginning and again recently; missed pickups, “system errors” that resulted in an increase in our bill. I was the one to catch it, NOT them. When I talked to a manager, she said “oh ya, you’re not the only one, we’ve had some system errors”. Clearly, they knew about the problem and didn’t bother to audit or check customer bills. Just wait for the customer to call and complain. Manager also got snippy about me calling customer serv... read more
Frequently asked questions about LRS Wauconda Waste Service
How is LRS Wauconda Waste Service rated?
LRS Wauconda Waste Service has a 4.8 star rating with 67 reviews.
When is LRS Wauconda Waste Service open?
LRS Wauconda Waste Service is closed now. It will open at 8:00 a.m.