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LRS Wauconda Waste Service
- Waste Management Solutions
- Wauconda, IL
About this business
LRS is among the nation's leading independent waste diversion, recycling and portable services providers. Since 2013, LRS has specialized in delivering an exceptional customer experience for millions of residential and commercial customers across nine states: Illinois, Wisconsin, Iowa, Indiana, Michigan, Minnesota, Kansas and Arkansas. LRS owns and operates more than 70 facilities and thrives on the passion of nearly 2,300 full-time employees.
Location details
1350 N Old Rand Rd, Wauconda, IL, 60084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Scumbags, I cancelled my service and no pickups made. Apparently they didn't cancel it on their end and continued to bill me. This has gone on for over a year. You can not talk to a manager and they have a call center harass you for payment. You explain what happened and they say they will make notes.... hilarious this has happened at least 6 times. A week will go by and a call center calls for payment with no notes. Shady, can't believe they have a business license. Better Business or lawyers should get involved at this poi... read more
Does not return calls. Poor customer service. What is the point of calling customer service if you want me to email you for assistance!? That is not convenient at all. If you check your call log, you should be able to find out my info and the reason why I contacted you. Unfortunately, I do not have time to do your job, nor the patience to repeat why I had contacted you in the first place. I refuse to engage in that type of behavior. If your assistants wanted to help, they should have returned my call over 72hrs ago.
I recently closed on a home in Crystal Lake. I first requested service on the 7th of January. I still have not received my trash bins or recycling bins. It’s now the 22nd, three weeks and four calls inquiring when I would receive my bins, with false promises twice that they would be delivered. Disgusting. Time to file a complaint with Crystal Lake City Hall and the Health Department.
Terrible customer service. Came to pick up at 7am the day after a holiday. Charged to return and pick up and never came. When I called they closed the ticket noting pick up complete. Issue escalated and we are on day 3 with no one contacting us or even doing the job they quickly charged me for!
All employees working in the customer service area of this company should be fired because they do not do their job at all. I have not received trash bins for three weeks. I have called more than 5 times but I constantly hear promises that they will be delivered but in the end nothing!!!
Frequently asked questions about LRS Wauconda Waste Service
How is LRS Wauconda Waste Service rated?
LRS Wauconda Waste Service has a 4.8 star rating with 66 reviews.
When is LRS Wauconda Waste Service open?
LRS Wauconda Waste Service is open now. It will close at 4:00 p.m.