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LRS Wauconda Waste Service
- Waste Management Solutions
- Wauconda, IL
About this business
LRS is among the nation's leading independent waste diversion, recycling and portable services providers. Since 2013, LRS has specialized in delivering an exceptional customer experience for millions of residential and commercial customers across nine states: Illinois, Wisconsin, Iowa, Indiana, Michigan, Minnesota, Kansas and Arkansas. LRS owns and operates more than 70 facilities and thrives on the passion of nearly 2,300 full-time employees.
Location details
1350 N Old Rand Rd, Wauconda, IL, 60084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Pick up is fine but if you have to call them, you will wait on the line for 10-20 minutes before speaking to anyone. They ask "if you'd like to have a call back, press one" but pressing 1 does absolutely nothing, so you just continue to wait. Would never recommend this company to anyone.
This service is absolutely horrible!!! I would give no stars if possible!!!! I have called them multiple times about service issues and have received absolutely no help at all, all they tell me is that they will call me back and then never do. Then they try to tell me that they didn’t take over our original service with garden prairie disposal and that we have to pay for extra waste to be picked up. On top of that they decided to take one of our garbage cans with them that I purchased privately and not through them and refus... read more
This company is refusing to pick up the yard waist from me unless I will pay additional $25 dollars. They are extorting money from elderly people. They are saying that my bucket has more then 50lbs of yard waist without putting it on scale. I have spoken with Nicky and Deborah and both were rude and did not care unless I agree to pay $25 on top of my regular invoice. I live on fixed income and do not have extra cash laying around. Support elders not rip the off!! Shame on you LRS!! It is awesome that someone took the time t... read more
If I could give zero stars, I would. We cancelled our service over a month ago and after multiple calls to request a credit, we still have not received it. Every rep says they don't see a credit request on the account. Our cans were picked up over two weeks ago (that was a struggle in itself) but somehow were still showing as active pick-up. This company is a joke and good luck with customer service. It's usually ported to another company and it's multiple hours on hold just to get that.
I've lived in my house a month and this is by far the worst garbage company ive ever used. they didnt take my trash and claimed that the bin was too heavy for the driver to pull it out for the truck. I am an average sized female and by no means even close to body builder fitness levels and I had zero issues moving the can myself. the website says no weight limit if its inside the container, then why is my garbage left for me? we called we emailed and their customer service is just as terrible. nothing was done so now ill hav... read more
Frequently asked questions about LRS Wauconda Waste Service
How is LRS Wauconda Waste Service rated?
LRS Wauconda Waste Service has a 2.1 star rating with 257 reviews.
When is LRS Wauconda Waste Service open?
LRS Wauconda Waste Service is closed now. It will open tomorrow at 8:00 a.m.