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Lucid Studio The Westchester
- Manufacturer
- White Plains, NY
About this business
Location details
125 Westchester Ave, #2870, White Plains, NY, 10601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Don't make the same mistake I did. Lucid does not respect their warranty, tries to find loopholes to avoid repairing manufacturer defects, and nickels and dimes the customer every step of the way. The after-sales situation is an absolute nightmare. The car looks and drives well when it works, but you'll end up shelling out thousands out of pocket for their own problems.
We test drove a lucid Air. We wanted to test the Gravity but was told it wasn’t available. We were treated well and enjoyed our test drive. One suggestion is for the salesperson to stop “selling” and engage with driver by explaining available functions while driving and staying alert to our route. Our route didn’t offer much chance to test the car’s functionality or performance.
Great test drive, George answered all questions willingly and promptly. He showed a great flexibility during our test drive and before and after. I was deeply impressed with the car and will give it serious consideration when it comes time to purchase a new car.
We had an excellent experience with Customer care at Lucid Studio at Westchester White Plains which is conveniently located for us to visit. Staffs at Lucid Studio were excellent, knowledgeable and courteous. Especially Lucid Ambassador Alexa was exceptional in her service. She went above and beyond to show us the settings and it's functionality in our Lucid Air. I would give more than a five Star.
The team at The Westchester (Kiara and Alexxa) couldn't have been more helpful in showing us the car and helping us get started in the sale process. They are knowledgeable and friendly and are willing to go the extra mile. We ordered the vehicle through them. After that, the process goes on-line with respect to trade-in and approvals and registrations. Our transaction ended up with a problem during that part of the process with respect to delivery of the vehicle we specifically chose by the required deadline, and it look... read more
Frequently asked questions about Lucid Studio The Westchester
How is Lucid Studio The Westchester rated?
Lucid Studio The Westchester has a 4 star rating with 32 reviews.
When is Lucid Studio The Westchester open?
Lucid Studio The Westchester is open now. It will close at 9:00 p.m.