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Luna Nashville Apartment
- Apartments
- Nashville, TN
About this business
Location details
1009 8th Ave S, Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Most amazing staff ever!!! Best staff, first time renting and they are so helpful and easy going and will work with you and help you out however they can! Michala is amazing, Brandon fixes everything as soon as you need it done, and Bianca was so helpful with finding the perfect apartment that fits everything your looking for!
Business response:
We appreciate your positive feedback! It's wonderful to hear that our team was able to assist you in finding the perfect living space. We strive to provide a helpful and easy-going experience for all. Thank you for your kind words about Michala, Brandon, and Bianca. They'll be thrilled to hear your praise! - Michala Leopold, Community Director
Great New office staff! We have been at Luna for almost a year now and have enjoyed our stay thoroughly! Any minor issues that we did have were fixed quickly as soon as new staffing came in! I’m most impressed with our new building maintenance manager Brandon. He has answered all work orders very fast and fixed any problems with our appliances that same day. I would definitely recommend giving this place a shot!
Business response:
Thank you for sharing your positive experience with us! It's wonderful to hear that you're enjoying your time at Luna and that our team, especially Brandon, has been able to assist you promptly and efficiently. Your recommendation means a lot to us. Thanks again! - Luna Apartments
Amazing Location and Staff Going on my 4th month here at Luna. The leasing team is wonderful! They go above and beyond. Voyant is always eager to help and so honest. The only downfall I would say is the Coboda rentals, to find out the owners of the building decided to add them and the leasing team is not a fan of the short term rentals which says a lot. Overall the building is awesome, management is great and the location is awesome!
Love the staff! I absolutely adore living at Luna. Having been here for nearly 5 months, the transition from downtown Gulch, where communication and customer service were lacking, has been remarkably smooth. The Luna team is exceptional; they're not only friendly but also always ready to assist. William, in particular, stands out. He addressed my maintenance request within an hour of my reporting it. Voyant's care was evident when he personally accompanied me to the neighboring building to help locate my package. It's refres... read more
Business response:
Hi there! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us.
Make sure you are not near a short term rental They lease units to Coboda rentals (like airbnb) and don’t tell you when you lease a unit if you are near one of those. My daughter’s unit is just below one and the noise is so bad they can’t sleep. They’ve complained numerous times and the property manager and regional manager refuse to do anything. Beware this property.
Business response:
Thank you for your feedback. We’ve been in direct contact with your daughter and have addressed her concerns with her personally. We're always happy to continue supporting our residents and encourage them to reach out to us directly if anything further comes up.
DISGUSTING The fact that they allow air B&B's here should alone deter you. For the price they are charging, the value is way below expectations. Cheap building, cheap appliances, hallways almost always smell like cigarettes and weed, and obnoxious tourists from the air B&B's roaming the secure lot and hallways. Unless you take heavy sleep medication....you most likely won't get quality sleep. Check out Elmington Property Management reviews for an idea of what you are getting yourself into. Save your money go somewhere else.
Business response:
Hello Justin, Thank you for your honest feedback. Please know that customer happiness is our top priority and we are upset this has not been your experience. You can reach our team anytime at lunamgr@elmingtonpm.com
spend your money elsewhere This place is a nightmare. Constant issues community wide. The front office is a joke. They may be friendly to your face on the tour but once you move in...good luck getting anything resolved. The communication is poor, they allow a private company to buy up units and sell them off as air B&B's which if you live in Nashville you know that means no peace and quiet. The walls are paper thin, constant HVAC and electric issues, appliances are cheap...it's clear that this place was built in a hurry. For... read more
Business response:
Thank you for your feedback. We are committed to improving our communication, and maintenance services, and addressing the HVAC and appliance issues you mentioned. We understand your concerns about short-term rentals and are working to balance the needs of all residents. We also appreciate your comments about the gym and will consider them for future upgrades. Please reach out to us directly at 615-680-7039 so we can discuss your concerns further and work on improving your experience.
Luna I would not move here if I had it to do over again. The overall experience has been less than great. It has been issue after issue since moving in August. I've gone a calendar month without having air in my unit. While the maintenance person is fantastic, the office staff (one person in particular) tend to act like it's your fault that you feel some type of way about things. I've lived in several places throughout my adult life. This has by far been the worst experience I've had. Unless you're a college student with mom... read more
Business response:
We appreciate your feedback and apologize for any inconvenience you've experienced. We take resident concerns seriously and will address them promptly to improve your living experience. If you have specific issues, please contact our management directly for resolution.
Frequently asked questions about Luna Nashville Apartment
How is Luna Nashville Apartment rated?
Luna Nashville Apartment has a 4.2 star rating with 82 reviews.
When is Luna Nashville Apartment open?
Luna Nashville Apartment is open now. It will close at 6:00 p.m.