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Madeleine McDonald, Counselor
- Counseling & Mental Health
- Reynoldsburg, OH
About this business
Location details
150 Taylor Station, Suite 310, Reynoldsburg, OH, 43213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Their services are great! The billing department is very bad. I had a 3-way call with them and my insurance company, only to find out that LifeStance never reached out to my insurance company about getting any kind of coverage or co-pay. Then they used my credit card (without permission) for services that still had not been collected from my insurance company. I also have been charged over $1k dollars without permission to my credit card. They also cut off services until you pay some part of the bill before it has been sett... read more
The therapist and psychiatrist are amazing the services that are available or life-changing. I am so thankful that they have the wisdom and knowledge on helping navigate life issues. Thank you so much.
All of my providers are amazing. However their “Portal” is not an app to send you notifications. Meaning you may not receive life threatening information in life saving amounts of time. Jeopardizing your health. Their phones are also never on at 8:00am when their offices claim to be open.
My experience wasn't very good. I filled out information a couple times. My daughter had to help people to get to that point. Read all the information which took a while. Started at 3:30. Was on my phone till after 5: 00, waiting for some one to answer. My daughter called on her phone to find out why no one was answering on my me. She was on her phone for 45 mins. This was very frustrating.
I had been having a lot of issues in finding psychiatric services over the last few years for myself. Waitlists were incredibly long, or the provider didn't accept my insurance, or they weren't willing to take over my medications. My PCP put in referral with LifeStance Health and I wish I had found them sooner. The initial call takes longer than you'd expect, but not in a bad way. They go over exactly what you're looking for, what insurance you have, and what your referral is for. They then do all the legwork in finding a pr... read more
Frequently asked questions about Madeleine McDonald, Counselor
How is Madeleine McDonald, Counselor rated?
Madeleine McDonald, Counselor has a 4.5 star rating with 428 reviews.
When is Madeleine McDonald, Counselor open?
Madeleine McDonald, Counselor is open now. It will close at 6:00 p.m.