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Maple Heights Behavioral Health Hospital

2.8

About this business

Maple Heights Behavioral Health provides a full continuum of personalized, age-appropriate mental health services in a safe and welcoming environment. Our state-of-the-art, 120-bed behavioral health hospital provides customized care and comprehensive support to patients of all genders. Maple Heights Behavioral Health offers inpatient treatment, a partial hospitalization program (PHP), and an intensive outpatient program (IOP) for patients who have been struggling with anxiety, depression, posttraumatic stress disorder (PTSD... read more

Location details

3955 W Washington Center Rd, Fort Wayne, IN, 46818, United States

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2.862 reviews
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Stacie Fillman's profile image
Stacie Fillman 
3 months ago

We have driven past this beautiful facility frequently in Fort Wayne so when we needed help for my sweet mother in law it was the first place to come to mind. We looked up google reviews and saw some negative reviews but contributed it to the fact there will always be negative reviews and that overall it still seemed like our best option. However we now know better. We admitted my mother in law for what they estimated to be a 7-10 day stay. The first week she was there we called daily for updates, spoke to nurses but were to... read more

Emi's profile image
a week ago

Some staff were extremely rude. One in particular was Drea. I have ptsd and went nonverbal so I tried to get help and she just stood there and berated me and tried to force me to talk. Stephanie would cuss at the kids while they were having breakdowns and whatnot. Constantly there would be fights and I got jumped on my first day. They would try to silence us and control what we said on the phone or during visitation. IOP is great though, but inpatient is terrible. 

trey cone's profile image
trey cone 
3 months ago

I spent 15 days here my longest impatient stay, out of 5 hospitals this was by far one of the greatest the staff were very involved with each individual patient and made an effort to create a home like environment. I got more then needed treatment including medication management and more. The food is alright better than expected but nothing fancy. 5/5 stars for me! 

Maddy's profile image
2 months ago

Do NOT use this facility if you’re a veteran. I was skeptical when my husband was sent here, but kept an open mind. The management is abysmal, communication between staff is nonexistent, get told three different things. It is just a chaotic money grab. There’s no “medical” staff, only psychiatric. They released my veteran husband and the Psych Provider “Patty” lied to us several times and said she couldn’t send his scripts to the VA. She PRESCRIBED those medications. We had to drive to the VA, turns out she just didn’t want ... read more

Tatum Schaefer's profile image
Tatum Schaefer 
2 months ago

When I was there, my first night I had an "encounter" with another patient. That night I was "blocked" from having a roommate. The one staff there that was mostly understanding was Phil. When I was there, the patients called him Dr. Phil. He was very funny and understood me andy situation. Then, I met my now ex girlfriend there. Her name is Kaylee. We were both 17 years old. Long story short: it didnt last long at all. The only good part about Maple Heights is the soda machine. Other than that, I was traumatized every day by... read more

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Frequently asked questions about Maple Heights Behavioral Health Hospital

How is Maple Heights Behavioral Health Hospital rated?

Maple Heights Behavioral Health Hospital has a 2.8 star rating with 62 reviews. 

When is Maple Heights Behavioral Health Hospital open?

Maple Heights Behavioral Health Hospital is open now. It is open 24/7.