Maplewood Health & Rehabilitation

Paula Roark 

on Google

a month ago

Please do not send your loved ones here. This place is absolutely horrible. Everything about it is awful from the food to the nursing staff to neglect. It’s not clean. The sink in the hallway doesn’t work leaving you no where to wash hands after using the bathroom. The staff are rude and not nice. Ever. It was the absolute worst experience for my family when the VA placed my dad here. The fact that the VA continues to contract with them is sickening. Our war heroes deserve so much better. Save yourself a lot of headaches an... read more

Bridget McCartt 

on Google

8 months ago

My grandfather was placed here after having been denied nearly every place in Kentucky due to his condition. Landmark was one of two places that accepted him. These Google reviews lead us away from here and my grandfather ended up hurt at the other facility within an hour of being there. I wish we had been here the entire time. As someone who works healthcare - you know when someone is there for a paycheck and someone is there for the patient. I can say that every person I came in contact with was there for the patient. I do... read more

Brenda Cofer 

on Google

a year ago

Got a call tonight from my 98 yr old aunt crying because no one would answer her call bell for over an hr. I called the facility and no one answered me either for 1 hr and 45 min. I finally called Lancaster City Police to see if something had happened at the facility. They knew of nothing but were gracious enough to call them as well. They didn't get an answer either. They were kind enough to send an officer to check it out. The officer did call back to let me know my aunt was fine and being taken care of. The facility stil... read more

Lesa Carey 

on Google

a year ago

They don't deserve any stars. Landmark of Lancaster refused to accept or acknowledge the Durable Power of Attorney that my Father signed to me. On three different occasions this facility called the Lancaster Police Dept to come and harass me when I questioned the lack of care by their facility to treat my Father. Landmark of Lancaster REVOKED my Durable Power of Attorney while I was in the hospital stroke unit while I was recovering from a stroke! My Father has Alzheimer's, dementia, and mood disorders due to their own docto... read more

Miranda Bullens 

on Google

a year ago

This facility has some very dedicated and loyal employees that has worked at the facility for many years. These employees consider the facility like home and they take great pride in caring for their residents.