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2210-I S. Shore Center, Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Went to get a bridesmaids dress hemmed. Tried it on at the store and noticed the hem was rippled bc it was pulled taut to sew. In the small try on closet it seemed like the length was fine and I didn’t need to step out of the closet to the lobby mirror. The work was already done and I didn’t trust them to fix the rippled hem since they were the ones who made the problem in the first place so I paid. It was an unfortunate $93 to get it hemmed. Almost the price I paid for the dress. That day I tried on the dress for my parents... read more
Customer service is quite exceptional. In my case I asked for a service they don’t offer. Because they had just completed my order they agreed to accommodate me. When I came back to pick it up, it was very nicely packaged and the manager who actually helped me was there and treated me very cheerfully. I am very pleased with their dry cleaning performance as well.
When I have to trust my garments are given another crisp clean and professionally packaged such as for my favorite ties, Martenizing is the gold standard. Their customer service in-store is always totally supportive and kind, being greeted with a warm smile. It's a very efficient and professionally run shop. Give ‘em a chance to launder your clothing and they will have you feel confident in your attire—for real.
After they ruined my hat one of the owners called me and said that they were going to replace it. I was skeptical at first, but I'm updating this review to 5 stars because they kept their word and replaced my hat. Customer service definitely made up for the mistake. Thank you Bob!
From the start this dry cleaner has impressed us with their friendly and professional staff, fair prices and excellent work. We had a surprise mildew issue in our closet and some vintage clothing was damaged, worst of all a silk satin 1940s western shirt … I was sure it would at best come back stained but clean… well it came back looking gorgeous, clean, nice smelling and ready for wear. This business has impressed me also with their efficiency and use of technology to keep customers informed along the way. Thanks for the gr... read more
Martinizing Cleaners Alameda has a 4.7 star rating with 856 reviews.
Martinizing Cleaners Alameda is closed now. It will open at 7:00 a.m.