This profile has been claimed by the business owner or representative.
Massey Services GreenUP Lawn Care Service
- Lawn Services
- Longwood, FL
About this business
Location details
1601 S US Hwy 17-92, Ste 1, Longwood, FL, 32750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 8:00 p.m. | |
| Tue | 07:00 a.m. to 8:00 p.m. | |
| Wed | 07:00 a.m. to 8:00 p.m. | |
| Thu | 07:00 a.m. to 8:00 p.m. | |
| Fri | 07:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
We engaged Massey after re-sodding and they have all but killed off our new grass. I intervened when the technician was unaware that it was new sod, but I am guessing more miscommunication happened. I pointed out again to a tech how bad things were looking - he agreed and said they would get back to us. Never happened. I cannot recommend using this company. See before and after below. You'd think we paid them to destroy the grass. Pretty unacceptable.
We have been on their service plan for two years and it is the worst. My lawn is dead because our system has been waiting for repairs for three months! The manager promises to personally see that it is fixed but never calls back. This has happened three times in the last year, they come out for the regular inspection, find broken heads and then never return to fix them. It takes repeated calls to get them to follow up. By the time they finally do, new heads are broken and the whole stupid game begins again. I highly recomm... read more
Chris Mahoney has always provided me with excellent service and advice. I really appreciate his listening to me when I show him areas of concern in my lawn and giving me good advice and attention. He has always been very reliable and helpful. I highly recommend him to you for his excellent service to me and would like you to know that in his record when he is considered for promotional benefits. I appreciate him.
Massey has more excuses than any other company I know. We have had them out here numerous times. We have a full contract with them to provide lawn care service. We have had weeds, crabgrass, mushrooms, fungus, chinch bugs. Massey is NOT on top of ANYTHING. Additionally we have had supervisors out here and nothing is EVER resolved. Spent over 1,000 to have brand new sod laid in a worn out area. Within 6 months after numerous phone calls Massey just shrugs and says they can't do anything to control issues.
Edit: (Please see below for former 1 star rating). I am pleased to say that Massey worked with me on this issue. They reassigned me a new lawn tech, Chris, and he has been AWESOME! He does a thorough and honest job. Shout out to him for being an awesome employee. My lawn has looked much better since he started servicing it and it is slowly coming back into shape. Thank you to the service manager, Mike, for making this switch for me. Hopefully I am on the right path now! Corporate never did reach out as they indicated below i... read more
Frequently asked questions about Massey Services GreenUP Lawn Care Service
How is Massey Services GreenUP Lawn Care Service rated?
Massey Services GreenUP Lawn Care Service has a 4.3 star rating with 59 reviews.
When is Massey Services GreenUP Lawn Care Service open?
Massey Services GreenUP Lawn Care Service is closed now. It will open tomorrow at 7:00 a.m.