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Massey Services GreenUP Lawn Care Service
- Lawn Services
- Longwood, FL
About this business
Location details
1601 S US Hwy 17-92, Ste 1, Longwood, FL, 32750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 8:00 p.m. | |
| Tue | 07:00 a.m. to 8:00 p.m. | |
| Wed | 07:00 a.m. to 8:00 p.m. | |
| Thu | 07:00 a.m. to 8:00 p.m. | |
| Fri | 07:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Can not say enough great things about this company. We have had them about 3 years. We recently moved and transferred our service to our new home. It was such an easy process from customer service in the phone until service at our new home which was th very next day! The General Manager Jason came out himself. He was personable and understood our needs. He didn’t try to upsell us at all. He found a coupon for us without asking. Answered all my questions easily and we were able to set up our yearly plan with ease. Not onl... read more
We engaged Massey after re-sodding and they have all but killed off our new grass. I intervened when the technician was unaware that it was new sod, but I am guessing more miscommunication happened. I pointed out again to a tech how bad things were looking - he agreed and said they would get back to us. Never happened. I cannot recommend using this company. See before and after below. You'd think we paid them to destroy the grass. Pretty unacceptable.
Chris Mahoney is my Massey lawn technician. He does a great job, is reliable, and very personable. He lets me know when he’s coming and knocks at my door and talks to me about what’s going on. I very much appreciate him. Kay Delk
Massey Services is declining in reputation, their service is not showing any improvement, their service tech has a non committal attitude, when approached, he says : " I'll see what I can do". He should say; I WILL GET IT DONE! Have some respect for the customer, after all, it is because of our home that Massey Services has picked up extra business in our neighborhood. Also, their website is very confusing .. they should make it easier, not more difficult each month when I go to pay on time, many times early.
Massey has more excuses than any other company I know. We have had them out here numerous times. We have a full contract with them to provide lawn care service. We have had weeds, crabgrass, mushrooms, fungus, chinch bugs. Massey is NOT on top of ANYTHING. Additionally we have had supervisors out here and nothing is EVER resolved. Spent over 1,000 to have brand new sod laid in a worn out area. Within 6 months after numerous phone calls Massey just shrugs and says they can't do anything to control issues.
Frequently asked questions about Massey Services GreenUP Lawn Care Service
How is Massey Services GreenUP Lawn Care Service rated?
Massey Services GreenUP Lawn Care Service has a 4.3 star rating with 62 reviews.
When is Massey Services GreenUP Lawn Care Service open?
Massey Services GreenUP Lawn Care Service is closed now. It will open on Monday at 7:00 a.m.