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Massey Services GreenUP Lawn Care Service
- Lawn Services
- Orlando, FL
About this business
Location details
4701 Distribution Court #8, #8, Orlando, FL, 32822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 8:00 p.m. | |
| Tue | 07:00 a.m. to 8:00 p.m. | |
| Wed | 07:00 a.m. to 8:00 p.m. | |
| Thu | 07:00 a.m. to 8:00 p.m. | |
| Fri | 07:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Massey of winter Park Lawn Green Up and Irrigation service is ABSOLUTELY TERRIBLE!!! Do NOT WASTE your money! The quality of their irrigation work is horrendous and it took Multiple calls to even get the guy to show up, after several “no shows”. We even had a supervisor come and inspect and agree the work was done incorrectly. He recommended that the head of irrigation department to come out and inspect——-NO SHOW after we took the day off!!! Ridiculous! ZERO customer service and we paid $$$$ for the work only to have someone... read more
Business response:
Thank you so much for bringing this to our attention. We are extremely sorry to hear about the unpleasant experience and completely understand your frustration. We would like to escalate this to our Corporate Headquarters, as Total Customer Satisfaction is our number one priority. Unfortunately, with the information given, we were unable to locate your account. Would you mind providing us with your property address by emailing wecare@masseyservices.com and mentioning this review. Once again, our apologies. Thank you, we look... read more
I would never use Massy Lawn Services again. EVER. Reason, they do not stand up to the advertising on their website about their lawn service. This year they destroyed my yard and when I tried to get them to fix it they gave me my standard application and did nothing about the bare spaces and the dying areas in my yard. Massy is responsible for the destruction of my lawn and no one in their organization seems to care. I have used Massy for years and the last two years I may as well not have had their service.
Business response:
We sincerely apologize for falling short of your expectations, Keith. We understand your lawn care concerns, and your feedback about the bare spaces and dying areas in your yard are noted. We understand your frustration with the standard application that did not address these specific issues. We want to make this right and ensure that your lawn care concerns are properly addressed. A member of our Corporate Office will contact you directly to further discuss the situation. Kind regards, Massey Services Customer Care
This company is horrendous. It’s simple as that. I have had to call multiple times to get services completed correctly that I have paid for, they promised they will do better the next time they promise that they will guarantee my satisfaction with the services but that is never the freaking case I call every couple of months to get some sort of issue, resolved that they caused, and on top of that their so-called manager named Juan is very unprofessional, especially when it comes to someone who is being kind and trying to get... read more
Business response:
Mr. Garcia, thank you for bringing this to our attention. We sincerely apologize for the unpleasant experience. Please provide us with your property address to see your concerns are addressed and resolved as quickly as possible. Our email address is wecare@masseyservices.com. Someone from our Corporate Headquarters will contact you, we look forward to your reply and assisting. Once again, our apologies. Massey Services
Frequently asked questions about Massey Services GreenUP Lawn Care Service
How is Massey Services GreenUP Lawn Care Service rated?
Massey Services GreenUP Lawn Care Service has a 4.2 star rating with 105 reviews.
When is Massey Services GreenUP Lawn Care Service open?
Massey Services GreenUP Lawn Care Service is open now. It will close at 8:00 p.m.