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Massey Services Pest Control
- Pest Control
- Stafford, TX
About this business
Location details
4100 Greenbriar Dr, Suite 180, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Frank and Cory are beyond exceptional! I'm glad to have met and work with them. I'm very pleased with their friendliness, extreme knowledge of their profession, professional customer service and Massey Services Inc. altogether. This is a good company to do business with.
Business response:
Ms Matthews, Thank you for taking the time to share your positive experience with us. Customer satisfaction is very important and we strive to exceed expectations of our customers every day. We have forwarded a copy of this to our Corporate Headquarters to see Frank and Cory may receive the recognition they deserve. Thank you for allowing us the opportunity to serve you. We appreciate your business. Stay safe and enjoy the rest of your week. We would greatly appreciate it if you also shared your positive experience on Goog... read more
My review is about a technician that works for this company in the Harlingen, Texas area. His address is { 20491 Unit #62 Westfield Drive}. In Harlingen,Tx This company needs to become aware of 1 of there own. As I was coming down the road using the curve with my small dog in my arms was heading to my aptment this small Massey truck was coming down fast he reverse tis company Massey truck wearing the Massey uniform quickly got off this company truck to vugarly tell me if I was gonna pick up my dog shit. He vugarly started t... read more
Their service was poor, they did not and would not stand behind their guarantee, they would try to resolve the issue, continued to insist for services not performed or not performed to any kind of quality be paid for even though they had to be redone by another service company and paid to that company, were rude throughout the few conversations we could get with them, then ultimately turned us over to collections for wanting payment for something we had to pay another service company to less than 3 weeks later! What I’m read... read more
Business response:
Hello Stacie, Thank you for bringing this to our attention, you have our sincerest apologies, and we understand your frustration. We are sorry you were not able to resolve this at the local level, therefore, we are bringing this to the attention of the Regional Manager, out of our Corporate Office. Someone will be contacting you shortly with a resolution. Once again, we apologize. Thank you, have a nice afternoon.
My experience with MASSEY services is HORRIBLE, HORRIBLE, HORRIBLE! They recently purchased a company that I was using for 17 years, never had a problem. As soon as they took over all my problems started. There technicians are unknowledgeable, every time I asked a question they don’t have an answer. Terrible customer service and not willing to help me. Long hold times when you call. I will NEVER use or recommend MASSEY services to anyone!
Frequently asked questions about Massey Services Pest Control
How is Massey Services Pest Control rated?
Massey Services Pest Control has a 4.1 star rating with 220 reviews.
When is Massey Services Pest Control open?
Massey Services Pest Control is closed now. It will open at 6:00 a.m.