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Massey Services Pest Control

4.5

About this business

Location details

2786 Michigan Avenue, Kissimmee, FL, 34744, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.5348 reviews
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James S.'s profile image
James S. 
a year ago

Started service with them last week and the first visit was scheduled for today 04-05-2024 between the hours of 2.p.m. and 4p.m. I was woken up at 7a.m. to a call from them saying they can not hold that time, can they come earlier. I said I can move somethings and they can come between 11a.m. and 1.p.m. Shortly after 1p.m. the technician calls and says I will be 30 minutes late. At 1:30 I left because I had things I had to do. I get back home at 2:45 and the technician is parked in my driveway blocking me from parking. This ... read more

Business response:

Thank you for sharing your experience, James. We're truly sorry to hear about the inconvenience you faced with our scheduling and technician's arrival. Your time is valuable, and we understand the frustration caused by these delays. This is certainly not the level of service we aim to provide. Please know that we take your feedback seriously, and we'll be escalating this matter to our Corporate Office for further investigation. Someone will be contacting you to address and resolve as quickly as possible. Once again, our ap... read more

Jorge T.'s profile image
Jorge T. 
a year ago

I lost my 50.% of my yard with this company is a complete scam .they offer me a certificated to change the grass is something happened with yard an is a 100 % scam  

Business response:

Hello Jorge, Thank you for bringing this to our attention. Our apologies for the unpleasant experience you have had with your lawn service. We were unable to locate your account with the information provided. Please email us at wecare@masseyservices.com with the name on the account, property address, best number to reach you and please mention this review. Once the information is received, we will then escalate this to the Corporate Office, and you will be contacted directly with a resolution. Once again, we apologize and l... read more

Frequently asked questions about Massey Services Pest Control

How is Massey Services Pest Control rated?

Massey Services Pest Control has a 4.5 star rating with 348 reviews. 

When is Massey Services Pest Control open?

Massey Services Pest Control is closed now. It will open tomorrow at 7:00 a.m.