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MasterKey Storage
- Self Storage
- Roseburg, OR
About this business
Location details
1620 SW Green Siding Rd, Roseburg, OR, 97471, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
I love that it's open late and that it's kept very clean and well maintained. I've never had a problem there with anything. But the issue that I have is that since they got bought out by this new company, about a year ago, my rates have almost doubled. In less than one year, my rent went from $80 a month to $144. I do love that you can access the unit up until 10pm. That's really nice. I Read the reply, (my unit is E-18, and this is my hubby's acct...) I'm Not sure how to reply to the reply, or who to reach out to, but I am... read more
Location is great, quiet and clean. Units are spacious, I like that mine has 2 doors, swinging out rather than up. Customer.sevice is out of state but friendly. Gate not 24 hours like advertised and rent has been raised several times in just few years.
The move in process was very easy. My issue is that I called to check on size availability and I requested a drive up. The size I wanted was unavailable so I got a 7 x 16 and the unit is not drive up as requested and described. The units are very nice. Overall, I had a great experience except for the drive up issue.
They are the best. Always willing to help. I changed to a bigger storage. It was So easy and not real expensive. Take it from a 70 year old with fixed income. Very affordable and if you need to reach them it is easy. I have had a storages All my life.. By far THE BEST ALL AROUND.
It's a great storage place and the location is perfect for my family the only thing I really have to say is I don't like that I am not able to speak to a person at the office onsite about any concerns I might have. Also when trying to pay online and it doesn't work calling the customer service line and they charge me $5.95 just so I can pay my bill with them over the phone...when it's kind of complicated sometimes to get the online pay site to work! But over all im happy with the facility and would recommend to anyone for th... read more
Frequently asked questions about MasterKey Storage
How is MasterKey Storage rated?
MasterKey Storage has a 4.3 star rating with 114 reviews.
When is MasterKey Storage open?
MasterKey Storage is closed now. It will open at 9:00 a.m.