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McKinney Buick GMC Service
- Auto Repair
- McKinney, TX
About this business
Location details
3950 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Poor customer service, I would not recommend them for services. I had my battery replaced by them 2 times in a 4 year period and then had to pay for a diag fee when it died again all for them to tell me my battery is fine when it’s not. Manager was rude and basically told me I was wrong, they did a diag and I had to pay for it, although IF someone had told me ahead of time that I would have to pay that dig fee I would have inquired on why it was not covered under the battery warranty. The manager told me that they tested my ... read more
This is by far the worst service department I have ever dealt with. The dealership as a whole cannot keep anything straight. I received 2 calls/voicemails and 2 emails saying I needed to bring my vehicle in for service. So I call them, schedule, come in at the scheduled time and the guy says “you have our maintenance plan, it covers every 7500 miles or oil life at less than 10%, you currently have 14% so it won’t cover this service.” Again, they called me. So asinine. As another story for reference, a friend of mine pu... read more
I took my new GMC Denali truck for service. Amanda was my Service advisor. She was very helpful and knowledgeable! She did a great job for me again! The Mechanics also did a great job!
Started having my pre-owned vehicle (2020 GMC Canyon) serviced by the service department at McKinney GMC They were little a higher price, but made the decision to stay with them and was satisfied with their service. There was a pulsating transmission, which the techs took care of by flushing the transmission fluid that was known for breaking down and causing this issue. No charge as I was under 30k miles and problem resolved (fall of 2022). Had some minor body work done in March and again wanted to use GM certified tech... read more
Working with the service department has been an absolute nightmare. We paid for their vehicle warranty and took it in to get the transmission serviced. It took many months to get our car in the first time and when it was returned it was still not fixed. They then took many more months to get our vehicle back in to repair the transmission "again" and put us in a rental.GMC had our vehicle for over a month, and unfortunately the problem was never resolved. Mckinney GMC has also never paid the outstanding balance for the rental... read more
Frequently asked questions about McKinney Buick GMC Service
How is McKinney Buick GMC Service rated?
McKinney Buick GMC Service has a 2.3 star rating with 13 reviews.
When is McKinney Buick GMC Service open?
McKinney Buick GMC Service is open now. It will close at 7:00 p.m.