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Mercedes-Benz of Cincinnati Service & Parts
- Auto Repair
- Cincinnati, OH
About this business
Location details
8727 Montgomery Rd, Cincinnati, OH, 45236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Best experience. This is my family’s 10th Mercedes in 25-30 years and my first convertible!! Anthony and the team were wonderful to work with.
Our used car was excellent, as promised, and detailed expertly. We flew in from out of town, and Aaron picked us up at our hotel, and took us to the dealership. We have owned many cars, but this was our best experience yet! From Katie, to Aaron, to John, and George, we couldn’t have had better service from any of them! Even though we’re from out of state, we hope to do business with the Mercedes team here again! They were exceptional!
Had my car towed in on a Thursday late afternoon. Called and scheduled an appointment for the next morning at 7:40am. Was never contacted and later that day called to check to make sure they had received my car. Service dept said they had the car and would get back to me once the checked it over. It was a Holiday weekend so I wasn’t expecting anything until Tuesday. No word Tuesday morning and I called again inquiring. Was informed the diagnostic test would be $210. Wednesday, no word from the dealership until I reached out.... read more
My latest visit to MB of Cincinnati was less than underwhelming. My vehicle was supposed to be ready in 4 days for an AC repair. My vehicle was with them ~2 weeks, and included them looking to potentially charge me for something that was non-related to the service it was brought in for. Somehow they were able to solve for this situation a week later with what seemed to be a quick fix because the vehicle has not been functioning the same. Worse yet, I got a call mid afternoon and pushed to pick up my vehicle that day befo... read more
Amazing service— personal but not at all annoying. Prices are insane tho. I know nothing about cars — and I travel for a living so I spend all my time in my car. I appreciate how thorough they are—but I paid around 800$ today for a 35$ part. I was charged 400$ In a diagnostic/ labor which I already got completed through AutoZone— The diagnostic obviously not the labor. I knew the issue — but didn’t say anything. I don’t want this car messed up by others — but I’ve been here twice and spent over $1300. I’m due for a fluid rep... read more
Frequently asked questions about Mercedes-Benz of Cincinnati Service & Parts
How is Mercedes-Benz of Cincinnati Service & Parts rated?
Mercedes-Benz of Cincinnati Service & Parts has a 4.7 star rating with 548 reviews.
When is Mercedes-Benz of Cincinnati Service & Parts open?
Mercedes-Benz of Cincinnati Service & Parts is open now. It will close at 6:00 p.m.