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Mercedes-Benz of Cincinnati Service & Parts

4.8

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Location details

8727 Montgomery Rd, Cincinnati, OH, 45236, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.8782 reviews
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Debra J Smith's profile image
Debra J Smith 
3 months ago

I bought my Smart Car from this Mercedes location, Montgomery Ohio in 2017. (Approx 9yrs ago) The absolute best experience with any dealership! They treated me like a queen, even though the total was only about $9,000. EVERY associate is amazing. Been servicing it there for years. Walker and Justin in the service dept have always delivered the BEST customer service!! I highly recommend this dealership! I trust them completely to take care of my baby! Thank you so much!! 

David Marque's profile image
David Marque 
4 months ago

I purchased a used 2021 Corvette Stingray which was like new. The entire experience was outstanding. I worked with Graham Segal of sales and he was most professional and very helpful throughout this process. He made it so simple! I am very pleased with my purchase and the entire team I worked with at Mercedes-Benz of Cincinnati. I highly recommend this dealer for your next car purchase. 5 stars all the way! 

Carmela Whitehead's profile image
Carmela Whitehead 
2 months ago

My G550 recently received a complimentary full detail wash inside and out. I was given a loaner due to how much time it was going to take. I picked my G-Wagon up and she was shining. I was especially impressed with how well the tires were glistening. I can say that she hasn’t been this clean since she was brand new. I was very happy with the service provided. Many thanks to Jenaka. 

Lisa E.'s profile image
Lisa E. 
a month ago

I’m new to the area so this was my first experience at this dealer. My Mercedes is 21+ years old and nobody there batted an eye when I brought in my old car. Justin was my service advisor. He was friendly, efficient and made sure I understood what was needed. The techs were able to fix my jammed center console, among other things. I had given them permission to break it just to get it open, since replacement was cost prohibitive. I did not expect to see it working again! Overall, and excellent experience. 

Tarah Cook's profile image
Tarah Cook 
2 weeks ago

They were able to service my car quickly (within a few hours without an appointment) and accurately when the check engine light came on. It further exceeded my expectations when they even washed it! They cared about my service experience. I highly recommend! 

Frequently asked questions about Mercedes-Benz of Cincinnati Service & Parts

How is Mercedes-Benz of Cincinnati Service & Parts rated?

Mercedes-Benz of Cincinnati Service & Parts has a 4.8 star rating with 782 reviews. 

When is Mercedes-Benz of Cincinnati Service & Parts open?

Mercedes-Benz of Cincinnati Service & Parts is closed now. It will open at 7:30 a.m.