Mercedes-Benz of Cincinnati Service & Parts

Gerti Shtylla 

on Google

2 months ago

Sol was fantastic. Worked with me and went above and beyond. Chris helped out when an issue came up, and I truly appreciated the effort. The whole team gets an A+++ Love my Tesla Model Y Performance! 

Nicole 

on Google

2 months ago

Jenika the service advisor has been amazing! Great communication. 10/10 customer service. Had a hood scratch repair and it looks amazing you can’t even tell anything was there! 

Jon Somerville 

on Google

3 months ago

I purchased a car 3-4 weeks ago and I immediately had a slow leak in one of my tires. The mechanics did several tests to determine the cause of the leak and were communicative throughout the process. Due to an existing patch inside the tire that was the cause of the leak, they decided to replace my tire for free. The consultant I worked with was thorough and apologetic throughout the wait. I had a great experience. 

Rebecca Lodge 

on Google

3 months ago

Kevin was great in handling all aspects of my recent purchase. I knew what I wanted when I walked in the door, and he was able match me up with a great car in their inventory. I felt fully valued as his customer, and I have no doubt this is how he treats all his customers. 

Nikk B 

on Google

3 months ago

Demetri was very helpful, friendly, diligent in helping me with my concerns and needs to accommodate my unexpected car situation. He reassured and gave me options that I didn’t know was available. Benz has always taken care of me overall. 5 stars isn’t enough!