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Mercedes-Benz of Cincinnati Service & Parts

4.7

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Location details

8727 Montgomery Rd, Cincinnati, OH, 45236, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.7610 reviews
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Peggy Barker's profile image
Peggy Barker 
5 months ago

Best experience. This is my family’s 10th Mercedes in 25-30 years and my first convertible!! Anthony and the team were wonderful to work with. 

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Mark Davison 
2 weeks ago

Had my annual service appointment for routine oil change and maintenance. Service team performed work quickly and correctly. They also provided recommendations for addressing upcoming service needs. Never disappointed with the customer focus I receive from the team. 

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Sarah Godwin 
3 months ago

I had an amazing experience at Mercedes-Benz of Cincinnati. The car buying process was smooth and stress-free, and everyone was extremely professional. Graham went above and beyond to make sure we found exactly what we were looking for and helped us every step of the way. I truly appreciate the excellent service and highly recommend this dealership to anyone looking for a new or used car. 

Maria Lipps's profile image
Maria Lipps 
3 weeks ago

Superb customer service for my blown tire/ wheel bent after landing in a pothole late night Christmas Eve, Eve. Dimetri immediately had a new tire ordered, appointment set and my car was repaired/delivered to my workplace Christmas Eve. Dimitri went over and above to help knowing I’m in retail and it is our BUSIEST season, I needed my vehicle. He earned over a 5 star rating for this ordeal. Highly impressed with this service and the team in the service department at Mercedes Montgomery! Thank you ! 

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Michael Lackey 
2 weeks ago

I had a negative experience with this service center, so much so that I don’t think I would ever go back here. For whatever reason, the hatch on my SUV opens regularly, and when I go into my garage, it is open. But more than that, the hatch slams into the ceiling, resulting in chipped paint on my vehicle. This has never happened in the 20 years that I have lived in my house, but this is the second time I am having my car touched up, and we have only owned the car for six months. I explained that this is not our fault, but th... read more

Frequently asked questions about Mercedes-Benz of Cincinnati Service & Parts

How is Mercedes-Benz of Cincinnati Service & Parts rated?

Mercedes-Benz of Cincinnati Service & Parts has a 4.7 star rating with 610 reviews. 

When is Mercedes-Benz of Cincinnati Service & Parts open?

Mercedes-Benz of Cincinnati Service & Parts is open now. It will close at 6:00 p.m.