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Mercedes-Benz of Cincinnati Service & Parts

4.9

About this business

WELCOME TO Mercedes-Benz of Cincinnati Have you been searching for a Mercedes-Benz dealer in Ohio near Cincinnati? Visit us and explore our beautiful newly remodeled showroom! When you want the luxury car shopping experience and want a trusted Mercedes-Benz Ohio dealership, you can count on Mercedes-Benz of Cincinnati to offer premier customer service as we help get you behind the wheel of your dream Mercedes-Benz vehicle. Are you ready to trade in your vehicle and upgrade to a Mercedes-Benz? 

Location details

8727 Montgomery Rd, Cincinnati, OH, 45236, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.9450 reviews
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Dave Erbe's profile image
Dave Erbe 
a month ago

Our used car was excellent, as promised, and detailed expertly. We flew in from out of town, and Aaron picked us up at our hotel, and took us to the dealership. We have owned many cars, but this was our best experience yet! From Katie, to Aaron, to John, and George, we couldn’t have had better service from any of them! Even though we’re from out of state, we hope to do business with the Mercedes team here again! They were exceptional! 

greg Hardin's profile image
greg Hardin 
3 months ago

Amazing service— personal but not at all annoying. Prices are insane tho. I know nothing about cars — and I travel for a living so I spend all my time in my car. I appreciate how thorough they are—but I paid around 800$ today for a 35$ part. I was charged 400$ In a diagnostic/ labor which I already got completed through AutoZone— The diagnostic obviously not the labor. I knew the issue — but didn’t say anything. I don’t want this car messed up by others — but I’ve been here twice and spent over $1300. I’m due for a fluid rep... read more

Elton starks's profile image
Elton starks 
4 days ago

Dustin, my service advisor was outstanding. He kept me informed of the status of my vehicle and his recommendation of the service I should have done was excellent. Customer service and professionalism was the epitome of doing their jobs!!! 

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Diana Smith 
a week ago

Drove 7-1/2 hrs one way to pick up car & it wasn’t washed & detailed when we arrived. Paperwork wasn’t ready either. But…. On a positive note, all was taken care of in about 30-40 min. Staff were friendly & easy to work with. Lovin’ my new Mercedes. 

josephine crane's profile image
josephine crane 
a week ago

We have had nothing short of incredible experience at this Mercedes location. While having a loaner out and getting a malfunctioning part replaced, we had the loaners mirror clipped by another driver, while parked, and our service person, Walker, was so kind and helpful. Really grateful to have found this location after moving here and buying our 3rd vehicle 

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Frequently asked questions about Mercedes-Benz of Cincinnati Service & Parts

How is Mercedes-Benz of Cincinnati Service & Parts rated?

Mercedes-Benz of Cincinnati Service & Parts has a 4.9 star rating with 450 reviews. 

When is Mercedes-Benz of Cincinnati Service & Parts open?

Mercedes-Benz of Cincinnati Service & Parts is closed now. It will open tomorrow at 7:30 a.m.