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Mercedes-Benz of Cincinnati Service & Parts

4.7

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Location details

8727 Montgomery Rd, Cincinnati, OH, 45236, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.7569 reviews
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Peggy Barker's profile image
Peggy Barker 
2 months ago

Best experience. This is my family’s 10th Mercedes in 25-30 years and my first convertible!! Anthony and the team were wonderful to work with. 

Dave Erbe's profile image
Dave Erbe 
6 months ago

Our used car was excellent, as promised, and detailed expertly. We flew in from out of town, and Aaron picked us up at our hotel, and took us to the dealership. We have owned many cars, but this was our best experience yet! From Katie, to Aaron, to John, and George, we couldn’t have had better service from any of them! Even though we’re from out of state, we hope to do business with the Mercedes team here again! They were exceptional! 

Sarah Godwin's profile image
Sarah Godwin 
a month ago

I had an amazing experience at Mercedes-Benz of Cincinnati. The car buying process was smooth and stress-free, and everyone was extremely professional. Graham went above and beyond to make sure we found exactly what we were looking for and helped us every step of the way. I truly appreciate the excellent service and highly recommend this dealership to anyone looking for a new or used car. 

Robert McCullough's profile image
Robert McCullough 
2 months ago

Had my car towed in on a Thursday late afternoon. Called and scheduled an appointment for the next morning at 7:40am. Was never contacted and later that day called to check to make sure they had received my car. Service dept said they had the car and would get back to me once the checked it over. It was a Holiday weekend so I wasn’t expecting anything until Tuesday. No word Tuesday morning and I called again inquiring. Was informed the diagnostic test would be $210. Wednesday, no word from the dealership until I reached out.... read more

Jerry Cosby's profile image
Jerry Cosby 
2 weeks ago

My experience was great! Richard, my service technician, is very professional. Richard's knowledge and MB skills are second to none! Exceptional customer service experience! I have no concerns when Richard works on my cars! Never! Thanks Richard for keeping both of my cars running! Sincerely, Jerry L. Cosby 

Frequently asked questions about Mercedes-Benz of Cincinnati Service & Parts

How is Mercedes-Benz of Cincinnati Service & Parts rated?

Mercedes-Benz of Cincinnati Service & Parts has a 4.7 star rating with 569 reviews. 

When is Mercedes-Benz of Cincinnati Service & Parts open?

Mercedes-Benz of Cincinnati Service & Parts is open now. It will close at 6:00 p.m.