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Mercedes-Benz of Cincinnati Service & Parts
- Auto Repair
- Cincinnati, OH
About this business
Location details
8727 Montgomery Rd, Cincinnati, OH, 45236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Best experience. This is my family’s 10th Mercedes in 25-30 years and my first convertible!! Anthony and the team were wonderful to work with.
Our used car was excellent, as promised, and detailed expertly. We flew in from out of town, and Aaron picked us up at our hotel, and took us to the dealership. We have owned many cars, but this was our best experience yet! From Katie, to Aaron, to John, and George, we couldn’t have had better service from any of them! Even though we’re from out of state, we hope to do business with the Mercedes team here again! They were exceptional!
I had an amazing experience at Mercedes-Benz of Cincinnati. The car buying process was smooth and stress-free, and everyone was extremely professional. Graham went above and beyond to make sure we found exactly what we were looking for and helped us every step of the way. I truly appreciate the excellent service and highly recommend this dealership to anyone looking for a new or used car.
As far as the repairs, they did an excellent job. My problem was their integrity. I had a moonroof repair done. My headliner was fine when I brought it in. After the repair, it was tore down, ripped up, and hanging down to the floor. I asked about what happened and you already know the answer 🤡🙄 They said, "it was like that when you brought it in!" I about fell out laughing to keep from cussing everyone out! Typical back alley, shady response. I'd expect that from Joe's Auto repair down the street, mostly because I've gott... read more
Had my car towed in on a Thursday late afternoon. Called and scheduled an appointment for the next morning at 7:40am. Was never contacted and later that day called to check to make sure they had received my car. Service dept said they had the car and would get back to me once the checked it over. It was a Holiday weekend so I wasn’t expecting anything until Tuesday. No word Tuesday morning and I called again inquiring. Was informed the diagnostic test would be $210. Wednesday, no word from the dealership until I reached out.... read more
Frequently asked questions about Mercedes-Benz of Cincinnati Service & Parts
How is Mercedes-Benz of Cincinnati Service & Parts rated?
Mercedes-Benz of Cincinnati Service & Parts has a 4.7 star rating with 552 reviews.
When is Mercedes-Benz of Cincinnati Service & Parts open?
Mercedes-Benz of Cincinnati Service & Parts is closed now. It will open tomorrow at 7:30 a.m.