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Mercedes-Benz of Cincinnati Service & Parts

4.7

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Location details

8727 Montgomery Rd, Cincinnati, OH, 45236, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.7552 reviews
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Peggy Barker's profile image
Peggy Barker 
a month ago

Best experience. This is my family’s 10th Mercedes in 25-30 years and my first convertible!! Anthony and the team were wonderful to work with. 

Dave Erbe's profile image
Dave Erbe 
5 months ago

Our used car was excellent, as promised, and detailed expertly. We flew in from out of town, and Aaron picked us up at our hotel, and took us to the dealership. We have owned many cars, but this was our best experience yet! From Katie, to Aaron, to John, and George, we couldn’t have had better service from any of them! Even though we’re from out of state, we hope to do business with the Mercedes team here again! They were exceptional! 

Sarah Godwin's profile image
Sarah Godwin 
a week ago

I had an amazing experience at Mercedes-Benz of Cincinnati. The car buying process was smooth and stress-free, and everyone was extremely professional. Graham went above and beyond to make sure we found exactly what we were looking for and helped us every step of the way. I truly appreciate the excellent service and highly recommend this dealership to anyone looking for a new or used car. 

BJ Meen's profile image
BJ Meen 
6 days ago

As far as the repairs, they did an excellent job. My problem was their integrity. I had a moonroof repair done. My headliner was fine when I brought it in. After the repair, it was tore down, ripped up, and hanging down to the floor. I asked about what happened and you already know the answer 🤡🙄 They said, "it was like that when you brought it in!" I about fell out laughing to keep from cussing everyone out! Typical back alley, shady response. I'd expect that from Joe's Auto repair down the street, mostly because I've gott... read more

Robert McCullough's profile image
Robert McCullough 
a month ago

Had my car towed in on a Thursday late afternoon. Called and scheduled an appointment for the next morning at 7:40am. Was never contacted and later that day called to check to make sure they had received my car. Service dept said they had the car and would get back to me once the checked it over. It was a Holiday weekend so I wasn’t expecting anything until Tuesday. No word Tuesday morning and I called again inquiring. Was informed the diagnostic test would be $210. Wednesday, no word from the dealership until I reached out.... read more

Frequently asked questions about Mercedes-Benz of Cincinnati Service & Parts

How is Mercedes-Benz of Cincinnati Service & Parts rated?

Mercedes-Benz of Cincinnati Service & Parts has a 4.7 star rating with 552 reviews. 

When is Mercedes-Benz of Cincinnati Service & Parts open?

Mercedes-Benz of Cincinnati Service & Parts is closed now. It will open tomorrow at 7:30 a.m.