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MercyOne Clive Gastroenterology Care
- Other
- Clive, IA
About this business
Location details
1601 Northwest 114th St, Suite 342, Clive, IA, 50325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Following a GI bleed, and an ambulance ride to MercyOne downtown, my wife’s primary care doctor referred her to MercyOne GI Clinic for follow up. After two weeks, we did not hear from them so, as instructed, we tried to contact MercyOne GI Clinic. Apparently, their phones were “malfunctioning” to the point we couldn’t leave message. We tried contacting them through the patient portal, but it was apparently malfunctioning as well because the only clinics that it would allow us to message were Michigan and Texas. Nearly 2 mont... read more
I don't know where the bad reviews are coming from. I had an excellent experience getting an appointment with a referral. The front desk, the nurse, the NP and scheduler were very friendly and professional. All my questions and concerns were answered. I would recommend this place in a heartbeat!
Very through. Answer your question, have no issues making referrals. Only issue is time it takes to get call answered, long time on hold,often health care providers don’t respond in timely matter about questions, sometimes they don’t respond at all. Guess they’re busy helping others who have been on hold
Had a procedure today with Dr. Gorrepati. Every aspect of the procedure was flawless. I had multiple questions beforehand and emailed with Karen (scheduler) a number of times. She took the time to get back to me each time with a full answer, taking time to show care and concern. When I arrived, Carol at the front desk was personable and made the process seamless and quick. I had to have one person drop me off and another pick me up, which they accommodated without a blink. Jan, Abbey and Julie were terrific prepping me... read more
I waited one hour on the phone to be answered, and finally, when someone answered, she couldn't give me a straight answer. I was asking specifically how the doctor codes for the procedure, as my husband was charged 4,000+ for a colonoscopy we believed was covered by insurance. She just repeated, 'That's a billing question.' She wasn't accommodating to talk to and didn't help in any way at all. In fact, I called the billing first and they told me to call the provider because they are the one who does the coding. Before this... read more
Frequently asked questions about MercyOne Clive Gastroenterology Care
How is MercyOne Clive Gastroenterology Care rated?
MercyOne Clive Gastroenterology Care has a 2.8 star rating with 85 reviews.
When is MercyOne Clive Gastroenterology Care open?
MercyOne Clive Gastroenterology Care is closed now. It will open on Monday at 8:00 a.m.