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MercyOne Waterloo Urgent Care
- Urgent Care
- Waterloo, IA
About this business
Location details
2710 Saint Francis Dr, Suite 111, Waterloo, IA, 50702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I just recently visited urgent care due to an ear infection and other sickness. I never get to true care I need when I go in. Her name is nicole and every time I see her she brushes my concerns off like they mean nothing. Barely looked at my throat, barely looked in my ear, noticed I had wheezing in my right lung and tried to assume I'm a smoker which I'm not. Didn't even address that part. Now a couple days later my ear still has fluid in it and I'm still really sick. She thought just throwing me on steroids was going to he... read more
I was at Mercy One Urgent Care this morning 4-25-2025. It was a good experience. My nurses, Betty and Erin, I'm not sure of her name. They were kind and knowledgeable. The Doctor, I'm sorry I don't remember her name, remembered me from previous visits. She was also kind and understanding. She was concerned as I have been to Urgent Care with bronchitis. She also wondered why I am so prone to Bronchitis. I assured her my doctor is aware. Thank you to Mercy One Urgent Care!
BIG PICTURE: My family has been coming to this Urgent Care for decades at this point...and have had an almost perfect record with the care we've received. From stitches to splints to strep - and everything in between - the staff demonstrably cares for their patients, the facility is clean and professional, and they keep the pace going WITHOUT sacrificing patient care. A big bonus for me is the fact that, as the Urgent Care is located in the hospital, it is super convenient for radiology and immediate lab work or - as has h... read more
What a wonderful experience. I’m sure it helps that I was there right when they opened because there weren’t a lot of folks waiting yet, but everyone I came across was SO friendly. Tracy at the front desk checked me in quickly with a smile on her face and Wendy was an excellent nurse that was gentle and friendly. She took interest in my personal life, which I find to be such a great quality of bedside manner. I was in and out in 30 mins.
Went there and Kathleen Megivern was very rude and talked to me dumb and rushed me out of there. Little did she know I am a CNA lol, and noticed she was rushing me out and saying I needed “treatment” but sent nothing to the pharmacy.
Frequently asked questions about MercyOne Waterloo Urgent Care
How is MercyOne Waterloo Urgent Care rated?
MercyOne Waterloo Urgent Care has a 3.3 star rating with 35 reviews.
When is MercyOne Waterloo Urgent Care open?
MercyOne Waterloo Urgent Care is open now. It will close at 8:00 p.m.