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Metro Credit Union - Melrose
- Credit Unions
- Melrose, MA
About this business
Location details
108 Main St, Melrose, MA, 02176, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Have been doing my business banking here for years. Always have been given excellent suggestions and service. Cd rates are great too.
Opened an account here so that I would have a local bank. Loved the personable attention and great customer service. Ended up using them to finance my car. Best rates around.
It's such a refreshing change when a company, especially a bank or credit union, treats you like a real person, not just an account number. I recently opened up an account here, after hearing for years from my parents how much they loved it. Now I know why!
Metro Credit Union has violated a credit union Promise not to charge members from another credit for transactions. Metro is now ripping off the most venerable in our society. Us senior members of society do not need to pay a fee for transactions. We struggle month to month securing food, heat, and a roof over our heads. This is a robbery, pure GREED, GREED. This institution is not charging 4.00 dollars per transaction. Again This is GREED, GREED by any standards. I encourage folks to avoid any transactions with this institut... read more
Business response:
Hi David, thank you for taking the time to share your review. Member feedback is important to us and we'd like to learn more about your experience. Can you please send your full name and contact information and our Member Service team will reach out to help?
I want to bank local and small, and they were good at first, but there online banking is turning into a mess. The branch can't really answer any questions when something goes wrong,
Don't use this credit union for your mortgage. We refinanced with Metro and weeks before we closed the rate went down. We contacted our mortgage person, Len Raposa, and we were told we could buy down the rate. We got the paper work in right away as Mr Raposa said and we thought we had the better rate. We came to find out that Len failed to do his job that day and the rate went back up the next day. When we called to find out what happened, Mr Raposa got very defensive and said he was too busy to put it in on time and got ang... read more
Absolutely disappointed with their communication skills with their clients... I applied for a jumbo mortgage as owner occupied, and was told after days and days of waiting that they'd have to make my deal an investment grade property, and I'd need 30% down (not 25%) on a jumbo mortgage... on the day before I was supposed to sign the purchase and sale... now for those of you who don't know, waiving the mortgage contingency means that by signing the purchase and sale, you lose your downpayment if the lender doesn't end up loan... read more
Frequently asked questions about Metro Credit Union - Melrose
How is Metro Credit Union - Melrose rated?
Metro Credit Union - Melrose has a 3.4 star rating with 41 reviews.
When is Metro Credit Union - Melrose open?
Metro Credit Union - Melrose is closed now. It will open on Monday at 9:00 a.m.