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Metro Credit Union - Salem
- Credit Unions
- Salem, MA
About this business
Location details
4 Paradise Rd, Salem, MA, 01970, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
My wife and I had the pleasure of working with Neredia Vega and her coworker to set up new bank accounts for our teenage children. Both ladies stayed about 30 minutes past their shift to finish creating the accounts and debit cards...they insisted on staying even after we told them we could come back the next day. Neredia also helped our children install and log into the Metro phone apps. They were friendly, knowledgeable and great with our kids....exceptional customer service that exceeded all our expectations! I highly rec... read more
It's unfortunate that most times when I come into the Salem branch the kids behind the counter only know how to do part of the job have been waiting over 45 mins to get a wire transfer approved. Manager in office dealing with other issues instead of facilitating this transfer from the beginning not at the end. Difficult approval system seems somewhat convoluted in nature.
This is the most difficult place to do business with. I'm trying to refinance and they are taking 2 weeks to let me payoff my loan.
Frequently asked questions about Metro Credit Union - Salem
How is Metro Credit Union - Salem rated?
Metro Credit Union - Salem has a 4.3 star rating with 27 reviews.
When is Metro Credit Union - Salem open?
Metro Credit Union - Salem is closed now. It will open at 9:00 a.m.