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Midwest Express Clinic
- Family Practice
- Cedar Lake, IN
About this business
Location details
9731 Lincoln Plaza Way Unit 8, Unit 8, Cedar Lake, IN, 46303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
RecommendedI have used Midwest clinic several times in the last year. They are friendly/ knowledgeable and able to resolve medical issues in a timely manner. I highly recommend them
Business response:
Thank you for the wonderful recommendation, Wendy! We really appreciate it.
they suck only care about money not helping the patient
Business response:
We’re sorry to hear you felt this way, Katherine. We take patient care seriously and would appreciate the chance to address your concerns. Please reach out to our patient advocate at (312) 212-8124 or share your experience through our patient feedback form https://midwestexpressclinic.com/patient-feedback-form/.
Worst healthcare facility I have EVER seen!! Very rude and got NO answers regarding my daughters foot injury. When i questioned the doctor she told me I could look at the X-rays myself to diagnose!! Absolutely disgusted with this place & the staff. Rude, very inconsiderate & wouldn’t recommend to anyone!!!
Will not give test results over the phone. They ask you to come in to speak with the doctor and then charge you an additional copay and doctors visit.
Business response:
Ashley, we are extremely sorry to hear about your disappointment. If you have additional feedback or would like to escalate this further, please fill out the patient feedback form on our website. Thank you and we look forward to hearing from you. https://midwestexpressclinic.com/patient-feedback-form/
We have had 2 experiences here over the last couple of months and both have been terrible. Very poor quality of care, extremely rude and insensitive staff and overall horrible service. I understand how overwhelmed and over worked EVERYONE is right now, but that does not give one the right to rush through patient care and not be attentive to their needs. Take the extra time to go to a different urgent care!
Business response:
Dear Angela, we are sorry to hear that we did not meet your expectations. We’d like to hear more details about your specific situation because this is not the experience we want our patients to have. Please give us a call at 866-495-4006 at your earliest convenience. We look forward to hearing from you.
Frequently asked questions about Midwest Express Clinic
How is Midwest Express Clinic rated?
Midwest Express Clinic has a 4.8 star rating with 1,047 reviews.
When is Midwest Express Clinic open?
Midwest Express Clinic is closed now. It will open tomorrow at 8:00 a.m.