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Midwest Express Clinic
- Urgent Care
- Chicago, IL
About this business
Location details
3333 West Fullerton Avenue, Unit B, Chicago, IL, 60647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Had such a great experience here! Brought my kid in a few days ago and everyone was so nice. The staff was amazing from the second we walked up to the front desk all the way to the X-ray tech. Really glad we came here. Thank you, Midwest!
Business response:
Dear Zayda, thank you for your wonderful review! We're so happy to hear that you and your child had such a positive experience with our team. Creating a welcoming environment for families is incredibly important to us, and we're grateful that every step of your visit left a great impression. Thank you for choosing Midwest Express Clinic and for your 5-star support!
Everyone was very kind and helpful and the visit was quick even without an appointment!
Business response:
Dear Dani, thank you for your wonderful 5-star review! We’re so glad to hear our team was kind and helpful and that your visit was quick, even as a walk-in. Providing efficient, compassionate care is what we strive for every day. We truly appreciate you choosing Midwest Express Clinic and we are here whenever you need us!
I came here yesterday for a bad cut that happened the day before. They originally said it would be over a three hour wait but i couldn't get to a different location and they ended up triaging me and treating me quickly (was in and out in under 2 hours). I was very scared and stressed out when I came in but all the staff members were very kind, knowledgeable and caring.
Business response:
Hi Hannah, thank you for taking the time to leave this review. We’re happy to hear that our team’s prompt and caring approach made your visit a positive one — Express is our middle name!
Everyone at the clinic was caring, knowledgeable and compassionate. I was in a great deal of pain and was helped immediatrly
Business response:
Hi Gretchen, we really appreciate your feedback! It’s wonderful to hear that you had such a positive experience and felt welcomed by our team. Thank you for sharing!
Honestly, avoid this place. This was one of the worst experiences I've ever had with a healthcare provider. I went in for blood and urine testing., I received my blood test results, the next day. Two days later, I called to ask about the urine test results. The employee looked up my file and said, "Everything is negative." When I asked her to email or text me the results, she suddenly noticed that only the blood results had actually come back. She gave me the clear impression that ALL of my test results were negative when ... read more
Business response:
Dear Michael, thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and understand how frustrating and concerning this situation must have been. We sincerely apologize for the delays, the need to repeat your testing, and the confusion surrounding your laboratory results. We understand how alarming it must have been to receive incorrect information about your results, only to later learn that your urine specimen had not yet been processed and ultimately had to be recollected. ... read more
Chad malinowski is your problem ¡!!!!!!!!!!!!!!!!!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Absolute thieves that smile in your face and act like they care for you. I hobbled into this location on crutches and in major pain due to my IT band pain; I informed the PA that I had been taking a non-steroidal anti-inflammatory (Aleve) for 5 days. She then sends a prescription to Walgreens for me to take and says "if you don't feel better in 5-7 days, come back." I pick up the prescription only to find that its naproxen---or in other words Aleve (albeit a higher dosage). So I paid the $125 visit fee, explained Aleve hadn'... read more
Business response:
We’re sorry to hear your visit didn’t meet your expectations, Ben. Providing excellent care to every patient is very important to us, and we’d like to understand what happened. When you have a moment, please call our patient advocate at (312) 212-8124 or share your feedback here: https://midwestexpressclinic.com/patient-feedback-form/ . We’re here to listen and assist.
I choose MEC. For the first time, pre check in with appointment set( I had respiratory problem, deep coughs that hurt) . I got there about 8 minutes before my appointment scheduled at 12:00. I was left in a room from 12:15 pm and by 12:55 pm still no doctors at site. I decided to leave since I wasn't feeling well and my status was defeating .The story is that no matter if you are sick or booked an appointment to see a doctor , you will waste your time and be ready for the wait, specially if you are not feeling well. I will ... read more
Business response:
Aldo, we’re truly sorry for the longer wait times you experienced. Our providers are working the hardest they can to keep up with the cold and flu season as we’re seeing more patients than usual. Please know that we’re trying to take care of everyone as quickly as possible while still providing the quality and attention each person deserves. If you’d like to share more about your visit, we’d love to hear from you through our feedback form: https://midwestexpressclinic.com/patient-feedback-form/.
Frequently asked questions about Midwest Express Clinic
How is Midwest Express Clinic rated?
Midwest Express Clinic has a 4.5 star rating with 334 reviews.
When is Midwest Express Clinic open?
Midwest Express Clinic is open now. It will close at 8:00 p.m.