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Midwest Express Clinic - Elmhurst
- Urgent Care
- Elmhurst, IL
About this business
Location details
207 East Butterfield Road, Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I have yet to have a single bad experience here. Quick & quality care! I've had blood drawn appointments with results being sent to my PCP & many other services provided.
Business response:
Thank you for sharing your positive experience with our quick and quality care services, Jasmin!
Decent place Got my appointment done within a hour. Accidentally left all my paperwork there, they held it down for me & I got it back once I was able to pick it up. - good people
Business response:
Christpher, thank you so much for your kind words! We really appreciate you taking the time to share your experience!
These reviews surprise me and made me leery of booking an appointment. I hadn't been feeling well for the past couple days and was able to get myself on the waitlist an hour ahead of time. I arrived and everyone was so nice. I would definitely go there again when I need urgent care.
Business response:
Thank you so much for leaving us a 5 star review! We're so glad you enjoyed your visit!
One star. The lady at the register had an attitude and when I tried to cover my visit with insurance, she said that my shared insurance was not applicable and that when the website that my insurance uses said I was applicable, she said it was a glitch. She also put on gloves when scanning my ID like what am I contagious? Then she said it would cost $125 just to see the doctor. Never going there again.
Business response:
Declan, we are very sorry to hear about your disappointment and the frustration you experienced during your visit. This is not the experience we want our patients to have. At your earliest convenience, please call our patient advocate at (312) 212-8124 or fill out our patient feedback form so we can hear more details about your specific situation and how we can improve: https://midwestexpressclinic.com/patient-feedback-form/. Thank you for bringing this to our attention, and we look forward to hearing from you.
This location offers very limited services and does not appear to have doctors on staff. Due to the limited services, you can be required to visit multiple locations. it took over 6 hours to get what should have been quick results. I recommend going to a more full service urgent care that can properly serve customers.
The staff is friendly but I did not get medical help or the results back. There are no doctors there, only nurses. When I called for results I was on hold for 50 min.
I had pneumonia, they prescribed pain medication. After two additional days of battling 103-104 temp, I went to a different clinic where the correct and appropriate steps were taken.
Frequently asked questions about Midwest Express Clinic - Elmhurst
How is Midwest Express Clinic - Elmhurst rated?
Midwest Express Clinic - Elmhurst has a 4.9 star rating with 760 reviews.
When is Midwest Express Clinic - Elmhurst open?
Midwest Express Clinic - Elmhurst is open now. It will close at 8:00 p.m.