Mindpath College Health Psychiatrists & Therapists - Irvine

Charvita Nema 

on Google

3 months ago

My therapist is absolutely wonderful. She is amazing and really helped me through some very difficult times. However, the cancellation policy is insane. You need to cancel your appointment at least 48 hours before the start time otherwise you are to pay a $100 cancellation fee. This is absolutely ridiculous! And when I called them and requested that they waive the fee due to a personal emergency, the staff asked me what kind of emergency it was! She also repeatedly asked “oh are you sure you can’t make it” and I was getting ... read more

Emily Watkins 

on Google

8 months ago

My provider is excellent and I’ve never once had an issue with them or our time together. However, the $100 fee that applies to both cancellations and rescheduling with less than 48 hours’ notice is absurd. There’s a penalty for being sick now? There’s a penalty for forgetting to cancel or reschedule when you have ADHD, depression, or anxiety? What if there’s a family emergency? What if I have to take my pet to the vet? As a primarily college-student serving institution, where do you think I’m getting this $100? My savings o... read more

Bethany Weldon 

on Google

8 months ago

Mindpath has some talented Therapists and Psychiatrists that do a wonderful job. However, I do not recommend anyone see them as their billing dept is a MESS. I have been with them since before it was Mindpath and billing has been a nightmare my entire 6 years with them. I am CONSTANTLY fighting with their billing department about bills that I am not responsible for. We go back and forth until they figure out where their billing team has messed up. The new team in Davis has been really helpful in trying to sort this out but t... read more

Jennifer Cadieux 

on Google

8 years ago

FOLLOW UP: First, thank you Daren for your sincere response to my initial review. I have now been keeping weekly visits at Acacia and couldn't be happier. The administrative staff is very compassionate and helpful. All appointments, email correspondence, billing etc. are easy and time efficient. I was apprehensive to try counseling, not wanting to be too self-indulgent. But my counselor Pilar has worked with me on building practical strategies for a healthy work/life balance and I haven't felt better in years. Our sessions a... read more

Sydney Wood 

on Google

7 years ago

This a wonderful office. Everyone is friendly and understanding. I once arrived in full blown tears for my appointment. The staff there was really great about not drawing attention to it. They didn't make me feel pitied or ostracized at all. It was honestly the best public crying episode I've ever experienced. I love my therapist she is wonderful and everyone else I know who goes here, agrees! I highly recommend this office!