Mindpath Health Psychiatrists & Therapists - Charlotte

Almaza Yaghmour 

on Google

2 months ago

Mindpath really needs to be more upfront and transparent about pricing. Being quoted one amount and then receiving a much higher bill afterward was frustrating and stressful. When you’re seeking mental health care, you’re often already dealing with enough challenges, and unexpected costs only make the situation harder. Clear communication about pricing should be a basic part of patient care. Before scheduling my initial appointment, I was told that my cost would be $175. Based on that information, I decided to move forward ... read more

Alyson H 

on Google

2 months ago

Love Mindpath Health! Great care and amazing employees! This morning I spoke with Tawanna, (I believe she works in the department that deals with prior authorization for medication). She was SO friendly, upbeat and helpful. She is the kind of person that would have a positive impact on a person's life. She deserves a raise and all the high fives! A++++++!+! 

Aaron Rhoney 

on Google

5 months ago

The clinicians here have been great. I have thoroughly enjoyed and appreciated and benefitted from my relationship with both of my providers here. However, as others have said, working with Mindpath has been a nightmare and they finally pushed me over the edge. Their portal refuses to ever let you make an appointment, calling them to make an appointment usually results is a voicemail and no returned call, and gods forbid you ever miss an appointment. Miss one (1) appointment in six years and you get to enjoy their $100 misse... read more

Mark D Worthen PsyD 

on Google

4 months ago

Some good doctors, but they are the most disorganized, unresponsive, poorly managed healthcare organization I have ever interacted with. I discovered why: They were bought out by a private equity firm, which has since pushed staff to increase profits at the expense of patient care. Search for these articles: "Private Equity’s Inroads Into Mental Health Bring Concern" and "Mindpath seemed like a success story for private equity in mental health. Now, it’s a cautionary tale." They do not return phone calls. Their "patient po... read more

Madeline Jacobs 

on Google

4 months ago

I loved my psychiatrist, but Mindpath is terrible. I echo the other reviews that were left here with similar experiences. Mindpath WAY overcharged me and it took them 4 months to process my claim through my insurance. So I had a bill on my account for $1500 that whole time for 3 visits. And then they make it so difficult to get money refunded. And the patient portal is impossible to use. I think they don’t realize that this is healthcare and also they’re making our mental health worse by causing more issues that we have to f... read more